Download conversion error

[chudak 24]

It used to, but not anymore...

 

Using Emby server Version 4.0.2.0 on Ubuntu 16.04 and trying to download media to iPhone X

 

On server end I see "Queued"  and iPhone shows nothing at all.

 

Is this know regression ?

 

Thx

[chudak 24]

see error:  https://pastebin.com/apmUpF4G

[Luke 42078]

Please attach the conversion log. Thanks.

[chudak 24]

Please attach the conversion log. Thanks.

 

I see no  the conversion log, is it its name ?

[chudak 24]

Please attach the conversion log. Thanks.

 

 

Maybe this?

 

Convert media failed

 

ffmpeg subtitle conversion failed for /media/seagatecentral/Public/Videos/movie(2019)/Movie(2019).en.srt

   at Emby.Server.MediaEncoding.Subtitles.SubtitleEncoder.ConvertExternalSubtitleInternal(String inputPath, String language, MediaProtocol inputProtocol, String outputPath, Int64 startTimeTicks, Int64 endTimeTicks, Boolean preserveOriginalTimestamps, CancellationToken cancellationToken)

   at Emby.Server.MediaEncoding.Subtitles.SubtitleEncoder.ConvertExternalSubtitle(String inputPath, String language, MediaProtocol inputProtocol, String outputPath, Int64 startTimeTicks, Int64 endTimeTicks, Boolean preserveOriginalTimestamps, CancellationToken cancellationToken)

   at Emby.Server.MediaEncoding.Subtitles.SubtitleEncoder.GetReadableFile(String mediaPath, MediaProtocol mediaSourceProtocol, MediaStream subtitleStream, String outputFormat, Int64 startTimeTicks, Int64 endTimeTicks, Boolean preserveOriginalTimestamps, CancellationToken cancellationToken)

   at Emby.Server.MediaEncoding.Subtitles.SubtitleEncoder.GetSubtitles(BaseItem item, String mediaSourceId, Int32 subtitleStreamIndex, String outputFormat, Int64 startTimeTicks, Int64 endTimeTicks, Boolean preserveOriginalTimestamps, CancellationToken cancellationToken)

   at Emby.Server.Sync.SyncJobProcessor.ConvertSubtitles(BaseItem item, String temporaryPath, StreamInfo streamInfo, SubtitleStreamInfo subtitleStreamInfo, CancellationToken cancellationToken)

   at Emby.Server.Sync.SyncJobProcessor.ConvertSubtitles(BaseItem item, SyncJobItem jobItem, List`1 subtitles, StreamInfo streamInfo, CancellationToken cancellationToken)

   at Emby.Server.Sync.SyncJobProcessor.SyncVideo(SyncJobItem jobItem, Video item, User user, Boolean enableConversion, SyncOptions syncOptions, ISyncProvider provider, IProgress`1 progress, CancellationToken cancellationToken)

   at Emby.Server.Sync.SyncJobProcessor.ProcessJobItem(SyncJobItem jobItem, Boolean enableConversion, IProgress`1 progress, CancellationToken cancellationToken)

   at Emby.Server.Sync.SyncJobProcessor.SyncJobItems(SyncJobItem[] items, Boolean enableConversion, IProgress`1 progress, CancellationToken cancellationToken)

   at Emby.Server.Sync.SyncJobProcessor.Sync(IProgress`1 progress, CancellationToken cancellationToken)

   at Emby.Server.Sync.SyncConvertScheduledTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)

   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)

Edited April 17, 2019 by chudak

[Luke 42078]

It should actually create a separate log file for the subtitle conversion. did it do that?

 

Also please let me know if this still occurs with the 4.1 release that is currently rolling out. Thanks !

[Luke 42078]

If there isn't such a log, i really need to see more of the server log, rather than just a snippet. thanks.

[chudak 24]

It should actually create a separate log file for the subtitle conversion. did it do that?

 

Also please let me know if this still occurs with the 4.1 release that is currently rolling out. Thanks !

 

Upgraded to 4.1.0.26 and also see it there. 

(sent you link to complete log file)

Edited April 18, 2019 by chudak