emby server keeps crashing

[taker1988 21]

hello,

 

i tested yester the "new" emby 4 version. i installed it on my ubuntu 16.4 on my minipc. it worked fine. so i bought premium that i can also use tvheadend. today i wanted to config the tvh plugin but my server isnt reachable anymore.

 

i tried sudo service emby-server status, it says:

 

 

	sascha@sascha-htpc-ubuntu:~$ sudo service emby-server status
	[sudo] Passwort für sascha:
	● emby-server.service - Emby Server is a personal media server with apps on just
	Loaded: loaded (/usr/lib/systemd/system/emby-server.service; enabled; vendor
	Active: failed (Result: signal) since Sun 2019-04-14 00:26:13 CEST; 59s ago
	Process: 9923 ExecStart=/opt/emby-server/bin/emby-server (code=killed, signal=
	Main PID: 9923 (code=killed, signal=SEGV)
	 
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: SyncRepository I
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: SyncRepository I
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Entry point comp
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Starting entry p
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Entry point comp
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Starting entry p
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Entry point comp
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: All entry points
	Apr 14 00:26:13 sascha-htpc-ubuntu systemd[1]: emby-server.service: Main process
	Apr 14 00:26:13 sascha-htpc-ubuntu systemd[1]: emby-server.service: Failed with
	lines 1-16/16 (END)...skipping...
	● emby-server.service - Emby Server is a personal media server with apps on just about every device.
	Loaded: loaded (/usr/lib/systemd/system/emby-server.service; enabled; vendor preset: enabled)
	Active: failed (Result: signal) since Sun 2019-04-14 00:26:13 CEST; 59s ago
	Process: 9923 ExecStart=/opt/emby-server/bin/emby-server (code=killed, signal=SEGV)
	Main PID: 9923 (code=killed, signal=SEGV)
	 
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: SyncRepository Initialize taking write lock
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: SyncRepository Initialize write lock taken
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Entry point completed: Emby.Server.Sync.SyncManagerEntryPoint. Duration: 0.081739 seconds
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Starting entry point Emby.Server.Sync.SyncNotificationEntryPoint
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Entry point completed: Emby.Server.Sync.SyncNotificationEntryPoint. Duration: 0.0212546 seconds
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Starting entry point EmbyServer.Windows.LoopUtilEntryPoint
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: Entry point completed: EmbyServer.Windows.LoopUtilEntryPoint. Duration: 0.0012892 seconds
	Apr 14 00:25:29 sascha-htpc-ubuntu emby-server[9923]: Info App: All entry points have started
	Apr 14 00:26:13 sascha-htpc-ubuntu systemd[1]: emby-server.service: Main process exited, code=killed, status=11/SEGV
	Apr 14 00:26:13 sascha-htpc-ubuntu systemd[1]: emby-server.service: Failed with result 'signal'.

 

 

 

than i tried sudo service emby-server restart, after that the server was reachable for some minutes and than it crashed again. now im searching for the logfile path...i cant find it. can someone tell me, where i can find the log files? or someone got another idea?

 

ps: i installed this one: emby-server-deb_4.0.2.0_amd64.deb

 

best regards

 

//edit: i updated to emby-server-deb_4.1.0.24_amd64.deb and the same problem exists

Edited April 14, 2019 by taker1988

[Luke 42078]

Hi there, can you attach the emby server log file?

 

What happens if you remove the tvh plugin?

[taker1988 21]

hello,

 

which exactly is the server log and where can i find it?

 

i cant remove the tvh plugin, cause i only can use the webinterface for some seconds.

[Luke 42078]

See if there is a logs folder under /opt/emby-server

[taker1988 21]

nope, just etc, bin, lib, licenses, share and system

[taker1988 21]

hello,

 

i tested now some things. i purged many times my emby installation. i tried the stable version and also the beta version. my problem is caused by a plugin. im to 99% sure.

 

at the moment i have my server running since about 10hrs. i configured my server complete but the only thing i didnt do, was installing a plugin. so now i guess the crashes are caused by a plugin. i need to test which plugin it is. than i can provide the log. maybe its a bug? at the moment im running the beta with activated premium.

 

but i got one question now...when i find the plugin which crashes the server... how can i delete or deinstall this plugin, without using the webinterface? cause i cant connect to it anymore, when the server keeps crashing.

 

 

regards

[Luke 42078]

Hi, thanks for the investigation ! If you look at an emby server log the program data path will be displayed near the top of the log. The plugins folder is right under that. You can simply delete the .dll file for a plugin that you have installed.

 

What plugins have you installed?

[taker1988 21]

hi,

 

i had installed tvheadend plugin. than the crashes came back. i deleted now the tvheadend.dll and in the configurations folder the tvheadend.xml. than i restarted the server. after the restart i can go to the webinterface. but just once. if i wanna go there a second time, or if i click on the movies, config tab or other....it crashed again.

 

i hope i got the right log file attached.

 

regards

embyserver.txt

[Luke 42078]

I notice you've created a library with an smb:// or unc \\ path.

 

Instead of doing this, try mounting the network share to a local path using the tools in ubuntu. Then add the local path to Emby. I'm pretty sure this is smb-related.

[NLacerdaTI 0]

Olá!

Desculpa reviver o tópico (caso não seja o local correto)!

 

Estava usando normalmente, mas criei uma biblioteca pra um HD externo e, não tenho certeza se foi isso, depois não consegui mais entra na conta do admin. Fiz logout da conta usuário padrão e também não consegui mais acessar. Então resolvi baixar a ultima versão e atualizar achando que poderia resolver. O problema persistiu.

Estou usando o emby em um ubuntu server 20.04.

Este é o resultado do sudo systemctl status emby-server.service:

● emby-server.service - Emby Server is a personal media server with apps on just about every device
     Loaded: loaded (/lib/systemd/system/emby-server.service; enabled; vendor preset: enabled)
     Active: failed (Result: core-dump) since Tue 2022-01-11 20:36:43 -03; 12s ago
    Process: 197687 ExecStart=/opt/emby-server/bin/emby-server (code=dumped, signal=ABRT)
   Main PID: 197687 (code=dumped, signal=ABRT)

jan 11 20:36:43 NLTI-Server emby-server[197687]: Unhandled exception. System.IO.IOException: No space left on device
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at System.IO.FileStream.WriteNative(ReadOnlySpan`1 source)
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at System.IO.FileStream.FlushWriteBuffer()
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at System.IO.FileStream.FlushInternalBuffer()
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at System.IO.FileStream.Flush(Boolean flushToDisk)
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at Emby.Server.Implementations.Logging.FileLogger.Dispose()
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at Emby.Server.Implementations.Logging.SimpleLogManager.Dispose()
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at EmbyServer.Program.Main(String[] args)
jan 11 20:36:43 NLTI-Server systemd[1]: emby-server.service: Main process exited, code=dumped, status=6/ABRT
jan 11 20:36:43 NLTI-Server systemd[1]: emby-server.service: Failed with result 'core-dump'.

Anexei os logs encontrados.

embylogs.zip

[Luke 42078]

On 1/11/2022 at 6:58 PM, NLacerdaTI said:

Olá!

Desculpa reviver o tópico (caso não seja o local correto)!

 

Estava usando normalmente, mas criei uma biblioteca pra um HD externo e, não tenho certeza se foi isso, depois não consegui mais entra na conta do admin. Fiz logout da conta usuário padrão e também não consegui mais acessar. Então resolvi baixar a ultima versão e atualizar achando que poderia resolver. O problema persistiu.

Estou usando o emby em um ubuntu server 20.04.

Este é o resultado do sudo systemctl status emby-server.service:

● emby-server.service - Emby Server is a personal media server with apps on just about every device
     Loaded: loaded (/lib/systemd/system/emby-server.service; enabled; vendor preset: enabled)
     Active: failed (Result: core-dump) since Tue 2022-01-11 20:36:43 -03; 12s ago
    Process: 197687 ExecStart=/opt/emby-server/bin/emby-server (code=dumped, signal=ABRT)
   Main PID: 197687 (code=dumped, signal=ABRT)

jan 11 20:36:43 NLTI-Server emby-server[197687]: Unhandled exception. System.IO.IOException: No space left on device
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at System.IO.FileStream.WriteNative(ReadOnlySpan`1 source)
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at System.IO.FileStream.FlushWriteBuffer()
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at System.IO.FileStream.FlushInternalBuffer()
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at System.IO.FileStream.Flush(Boolean flushToDisk)
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at Emby.Server.Implementations.Logging.FileLogger.Dispose()
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at Emby.Server.Implementations.Logging.SimpleLogManager.Dispose()
jan 11 20:36:43 NLTI-Server emby-server[197687]:    at EmbyServer.Program.Main(String[] args)
jan 11 20:36:43 NLTI-Server systemd[1]: emby-server.service: Main process exited, code=dumped, status=6/ABRT
jan 11 20:36:43 NLTI-Server systemd[1]: emby-server.service: Failed with result 'core-dump'.

Anexei os logs encontrados.

embylogs.zip 752.5 kB · 0 downloads

Hi @NLacerdaTI are you out of space on the drive that Emby Server is installed on?

[NLacerdaTI 0]

5 hours ago, Luke said:

Hi @NLacerdaTI are you out of space on the drive that Emby Server is installed on?

Era exatamente isso.

Muito obrigado pela ajuda.