LG app 1.0.15 Wont play any thing

[Mehregan 0]

Hi,

 

After I update emby on Lg Tv it wont play any files with any format. My Lg web os version is 4.05.6. I tried to ply a movie (Australia) as an example and upload the log. Could you please help me with the issue?

 

PS: the video format is SD H264, Audio: AAC. Actually I tried with many different format but it wont work. 

 

Cheers

Mehregan

embyserver-63690096888.txt

[Luke 42077]

Hi there, can you attach the ffmpeg log as well? thanks.

[Mehregan 0]

Thank you for fast reply 

 

There is two ffmpeg logs I uploaded both. 

ffmpeg-transcode-73d0e653-bfe3-473d-acb6-7f0ebc12f5b0_1.txt

ffmpeg-transcode-e65ff170-0f41-4f93-9704-74a3d1737166_1.txt

[Mehregan 0]

Did you find any things that can help me?

[Luke 42077]

Hi, are you playing this with DLNA, or is this with our LG Emby app?

[Mehregan 0]

Hi 

This is with LG Emby app.

[Luke 42077]

@@SamES

[SamES 1057]

A few things going on here.  h264 in avi is not supported (21 grams) so it is trying to transcode.  Rango appears to be trying to burn in subs so it requires transcode.

 

Transcoding shouldn't be a problem but from your report it is obviously failing.

 

@@Luke, there's lots of these errors on playback. What would cause this to be thrown?

 

System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: No connection could be made because the target machine actively refused it ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

 

 

2019-04-05 21:19:03.168 Error HttpClient: Error getting response from 

*** Error Report ***

Version: 4.1.0.20

Command line: C:\Users\Mehrgan\AppData\Roaming\Emby-Server\system\EmbyServer.dll

Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Runtime: file:///C:/Users/Mehrgan/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll

Processor count: 2

Program data path: C:\Users\Mehrgan\AppData\Roaming\Emby-Server\programdata

Application directory: C:\Users\Mehrgan\AppData\Roaming\Emby-Server\system

System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: No connection could be made because the target machine actively refused it ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

  at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)

  --- End of inner exception stack trace ---

  at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)

  at System.Threading.Tasks.ValueTask`1.get_Result()

  at System.Net.Http.HttpConnectionPool.CreateConnectionAsync(HttpRequestMessage request, CancellationToken cancellationToken)

  at System.Threading.Tasks.ValueTask`1.get_Result()

  at System.Net.Http.HttpConnectionPool.WaitForCreatedConnectionAsync(ValueTask`1 creationTask)

  at System.Threading.Tasks.ValueTask`1.get_Result()

  at System.Net.Http.HttpConnectionPool.SendWithRetryAsync(HttpRequestMessage request, Boolean doRequestAuth, CancellationToken cancellationToken)

  at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)

  at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)

  at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)

  at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)

Source: System.Net.Http

TargetSite: Void MoveNext()

InnerException: System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it

Source: System.Private.CoreLib

TargetSite: Void Throw()

  at System.Net.Http.ConnectHelper.ConnectAsync(String host, Int32 port, CancellationToken cancellationToken)

Edited April 25, 2019 by SamES

[Luke 42077]

In the two logs above it appears the server is not able to transcode it quickly enough and this causes the Samsung player to disconnect.

 

Can you try playing something else that doesn't require transcoding?

[SamES 1057]

Can you please also check that there is not a Bitrate limit set for the user?  I'm seeing some low rates in the log (MaxStreamingBitrate=1000001)

[Mehregan 0]

I am not sure what is happen, but the LG app start playing again I did not change any things, the only problem I have now there are buffering issues when playing some of movies. 

 

I don't know where I should change MaxStreamingBitrate. 

[Luke 42077]

I am not sure what is happen, but the LG app start playing again I did not change any things, the only problem I have now there are buffering issues when playing some of movies. 

 

I don't know where I should change MaxStreamingBitrate. 

 

Is it direct playing, or transcoding?

[Mehregan 0]

Well sorry I was on a business trip. 

It happens for both and now I have weird problem too. LG app works for about one day (it is still too slow) then it wont play any things. I need to uninstall and install the app in LG TV again then it starts to work, but only works for one day and I need to do it every day. 

[Luke 42077]

Well sorry I was on a business trip. 

It happens for both and now I have weird problem too. LG app works for about one day (it is still too slow) then it wont play any things. I need to uninstall and install the app in LG TV again then it starts to work, but only works for one day and I need to do it every day. 

 

Can you please attach a new emby server log? thanks !

[Mehregan 0]

The zip file is all files in emby server log folder

Emby serverlogs.zip

Edited May 14, 2019 by Mehregan

[Mehregan 0]

Did anyone have time to check the emby log I attached the newer one too. I found that I can play any movie from emby app in my LG  for 24 hours, from the time I login to the app in my TV then its stop playing. After that I have to uninstall the app from TV and install it again to make it work for next 24 hours. 

 

embyserver-63696651599.txt

hardware_detection-63696651312.txt

[Luke 42077]

Did anyone have time to check the emby log I attached the newer one too. I found that I can play any movie from emby app in my LG  for 24 hours, from the time I login to the app in my TV then its stop playing. After that I have to uninstall the app from TV and install it again to make it work for next 24 hours. 

 

Are you sure this is the right log? It doesn't look like you started playing anything. Thanks.

[Mehregan 0]

Yes, It is after 24 hours which the app wont play anythings. I also upload new logs from today. I watch something then  as 24 hours pass it wont play any things! They are two big I uploaded them as a zip file.

 

embyserver.zip

embyserver-63696844800.zip

[Mehregan 0]

Did you find whats wrong with the LG app?