No compatible streams are currently available on HEVC/x265 media

[douglasg14b 0]

I cannot seem to play HEVC x265 media, when I try I get the error "No compatible streams are currently available".
 
Attached are relevant server and ffmpeg logs.

emby server log.txt

emby server ffmpeg log.txt

Edited March 31, 2019 by douglasg14b

[Luke 42079]

Hi there, I believe the issue here is resolved for the next release. If you need immediate relief you can try the beta channel. Thanks.

[douglasg14b 0]

Hi there, I believe the issue here is resolved for the next release. If you need immediate relief you can try the beta channel. Thanks.

 

 

Unfortunately the beta branch for the docker image doesn't seem to work, the container infinitely restarts. 

Infinite recursion during resource lookup within System.Private.CoreLib. This may be a bug in System.Private.CoreLib, or potentially in certain extensibility points such as assembly resolve events or CultureInfo names. Resource name: Arg_ExternalException

Do you know what is the actual cause of the problem I'm experiencing with HEVC media?

Edited April 1, 2019 by douglasg14b

[Luke 42079]

What environment are you running on?

 

The issue looks to be a defect in the server.  I have not reproduced it but it was reported by one other user, and I think it is resolved for 4.1.

[douglasg14b 0]

I'm running Ubuntu 18.04 with Docker 18.05.0-ce.

[Luke 42079]

On the beta, can you please attach the complete emby server log? thanks.

[douglasg14b 0]

How do I access the server log if the docker container doesn't finish starting up? Under the volume for the docker container there is just an empty `_data` directory.

 

The only logs I have are the docker logs (this log item just repeats indefinitely):

Infinite recursion during resource lookup within System.Private.CoreLib.  This may be a bug in System.Private.CoreLib, or potentially in certain extensibility points such as assembly resolve events or CultureInfo names.  Resource name: Arg_ExternalException,
,
   at System.Environment.FailFast(System.String),
   at System.SR.InternalGetResourceString(System.String),
   at System.SR.GetResourceString(System.String, System.String),
   at System.Globalization.CompareInfo.InitSort(System.Globalization.CultureInfo),
   at System.Globalization.CultureInfo.get_CompareInfo(),
   at System.Globalization.CompareInfo..cctor(),
   at System.String.IndexOf(System.String, Int32, Int32, System.StringComparison),
   at System.Globalization.CultureData.InitCultureData(),
   at System.Globalization.CultureData.CreateCultureData(System.String, Boolean),
   at System.Globalization.CultureData.GetCultureData(System.String, Boolean),
   at System.Globalization.CultureInfo.InitializeFromName(System.String, Boolean),
   at System.Globalization.CultureInfo.GetCultureInfoHelper(Int32, System.String, System.String),
   at System.Globalization.CultureInfo.GetCultureInfo(System.String),
   at System.Resources.ManifestBasedResourceGroveler.GetNeutralResourcesLanguage(System.Reflection.Assembly, System.Resources.UltimateResourceFallbackLocation ByRef),
   at System.Resources.ResourceManager.CommonAssemblyInit(),
   at System.Resources.ResourceManager..ctor(System.Type),
   at System.SR.InternalGetResourceString(System.String),
   at System.SR.GetResourceString(System.String, System.String),
   at System.Globalization.CompareInfo.InitSort(System.Globalization.CultureInfo),
   at System.Globalization.CultureInfo.get_CompareInfo(),
   at System.StringComparer..cctor(),
   at System.AppDomain.InitializeCompatibilityFlags(),
   at System.AppDomain.Setup(System.Object),
Aborted (core dumped),
[cont-finish.d] executing container finish scripts...,
[cont-finish.d] done.,
[s6-finish] syncing disks.,
[s6-finish] sending all processes the TERM signal.,
[s6-finish] sending all processes the KILL signal and exiting.,
[s6-init] making user provided files available at /var/run/s6/etc...exited 0.,
[s6-init] ensuring user provided files have correct perms...exited 0.,
[fix-attrs.d] applying ownership & permissions fixes...,
[fix-attrs.d] done.,
[cont-init.d] executing container initialization scripts...,
[cont-init.d] done.,
[services.d] starting services,
[services.d] done.,