emby server connection issues

[nativejake89 0]

hello, i'm kind of new to this i was and am still using plex on a novice level but plex was giving me a lot of grief lately so a friend told me about emby and how it's better than plex. so i decided to switch. i downloaded emby on my windows 10 PC and got the premiere subscription, i can log in on my PC but i cant log in anywhere else (Xbox, smart TV, PlayStation, android and Roku). i can't get past the server connection part using add server or connecting to my current server or even using emby connect. it just keeps telling that there's a connection error and i'm not able to connect even though i can use it on my PC just fine.

[rbjtech 5284]

A few pointers -

• Are all the other devices on the same network - ie do they all have the same IP address range - such as 192.168.1.X
• Is your PC Windows 10 LAN setup to be a 'Private' network - if not, then you'll need to set this to ensure the firewall rules (that Emby created for you) work.
• If you go into the firewall (advanced), you should see a rule with 'EmbyServer.exe' - make sure that is there and active.
• If Emby is working on the local PC, then it must be listening on the correct port for the browser to work (port 8096), so this is a network connectivity or firewall problem I feel.
• When you connect your other devices - try and use your PC IP address (rather than a name) - remembering to use port 8096

I hope this helps.

Edited March 30, 2019 by rbjtech