Crash to home screen when trying to list servers

[pcm2a 9]

Just in case anyone else has seen this. On one of my TCL Roku tvs when I launch Emby you get a spinner on the select server screen and then back out to the Roku home screen. Happened on both Emby and Emby Beta. In order to get back in I had to remove both Emby and Emby Beta and the reinstall Emby. Then it listed all my servers and worked as expected.

[bernie.k 0]

Just in case anyone else has seen this. On one of my TCL Roku tvs when I launch Emby you get a spinner on the select server screen and then back out to the Roku home screen. Happened on both Emby and Emby Beta. In order to get back in I had to remove both Emby and Emby Beta and the reinstall Emby. Then it listed all my servers and worked as expected.

Hi @@pcm2a

I have the same issue this is what I did to fix the issue

 

1. select your roku app and press on the start on your remove and remove

2. restart your roku by doing : System --> System Restart --> Restart

3. Streaming Channel --> type "emby" --> install it

4. open your Emby --> select emby connect 

 

make sure you restart after deleting the app otherwise you will encounter the same issue

[ebr 16169]

Sorry guys, I'm afraid this one has us scratching our heads right now...

[bernie.k 0]

Sorry guys, I'm afraid this one has us scratching our heads right now...

What seem to happen @@ebr its if you are connect using Roku connect since 26th late at night the welcome screen will stay on the screen

on the server side no connection is done.

It will stay on the welcome screen for ever or go back to the Roku main screen . I have 2 model.. Roku premium and Roku Sticks+ ... the prenium stay on the screen as the Stick+ go back to the home screen.

I'm wondering if it a change of IP of the emby connect system and Roku do not update it. 

[syralk 13]

 

Hi @@pcm2a

I have the same issue this is what I did to fix the issue

 

1. select your roku app and press on the start on your remove and remove

2. restart your roku by doing : System --> System Restart --> Restart

3. Streaming Channel --> type "emby" --> install it

4. open your Emby --> select emby connect 

 

make sure you restart after deleting the app otherwise you will encounter the same issue

 

did not work after reconnect

I switched to manuel connection

[Jgp1989 0]

I have already un intalled and re installed it several times and it’s still doing the same thing. What else can be done

[starl1te 0]

same thing. Emby and Emby beta crashes on start, never get to server select or anything else. Roku Ultra, Premiere and Insignia Roku TV

 

Reinstalling the app and signing in via Emby connect works ONE time. Once I exit the app, on the next start it will crash.

 

This is only happening after connecting to a remote server. If I try to change servers before exiting - also crash.

 

If I never connect to a remote server and only use my own - no problems. 

 

started about 3 days ago.

[Jgp1989 0]

Sorry but how would I do all of that using own server.

[danpol 12]

same thing happening to me if I leave it on as it is now works fine but if I leave emby I can't get back to it unless I remove app then reinstall

[syralk 13]

if you unsinstall, reboot and resintall the app. then connect with emby connect next time you login it will crash again

this is the solution I use and it work well
 

1. select your roku app and press on the star on your remote and then remove channel

2. restart your roku by doing : System --> System Restart --> Restart

3. Streaming Channel --> search --> type "emby" --> install it

4. open your Emby --> Skip

5. enter host: <host addresss or IP>

6. Change port for : <port number>

7. Connect

8. Select your user

9. type your password

10. you should be in

11. press Home

12. Select your username again then type your password

13. now you should be good

[Jgp1989 0]

I don’t use a Roku app. It’s a TCL tv it’s already running using Roku. I restarted the tv but still does the same thing

[ebr 16169]

Hi.  Can one of you with this problem please invite me (ebr) to your server via Connect?

 

Thanks.

[syralk 13]

Hi.  Can one of you with this problem please invite me (ebr) to your server via Connect?

 

Thanks.

done

[Jgp1989 0]

Same here please

[Jgp1989 0]

What’s the Emby beta?

[syralk 13]

this is emby non-beta

[Jgp1989 0]

Can anybody post a video on YouTube on how to fix this.?

[syralk 13]

Can anybody post a video on YouTube on how to fix this.?

for now its no way to fix it but only a work around.

the issue seem to be with emby connect, but if you connect to the server with the host address your should be good

[ebr 16169]

Please update the beta version and see if it solves this problem.

 

Thanks.

[Jgp1989 0]

What’s the beta version?

[syralk 13]

What’s the beta version?

to install the beta version @@Jgp1989 uninstall emby channel on your roku

in your browser go to https://my.roku.com/account/add?channel=EmbyBeta to install the beta version

you will need to login to your roku account

 

updated

you may need to do a system update on your roku when the channel is been added

Edited March 29, 2019 by syralk

[ebr 16169]

done

 

Thanks.  You can remove me from your server if you can confirm the new beta fixes this for you.

[starl1te 0]

beta 3.0.154 seems to fix the problem

 

https://my.roku.com/account/add?channel=EmbyBeta

[syralk 13]

Thanks.  You can remove me from your server if you can confirm the new beta fixes this for you.

I will

I cannot test as my server is local and the issue cannot be troubleshoot this way

maybe @Jgp1989 can confirm it

[syralk 13]

beta 3.0.154 seems to fix the problem

 

https://my.roku.com/account/add?channel=EmbyBeta

Thanks @@starl1te if the problem is fixed can we make 3.0.154 as to the official released thanks @@ebr