Can no longer select audio or subtitle track

[matteo.maff 2]

Hi,

 

I am running the server on my synology, and since yesterday I am not able to select an audio or subtitle track from any player (pc browser, android mobile app, lg tv app). I cannot see the track select menu anymore and movies will only play with the defaul audio and no subtitles. I also noticed that the media info is only showing the file name, while it used to show all tracks info.

 

Any idea how I could solve this issue?

It might just be a stupid thing, but I haven't been able to figure it out.

Thanks

[Luke 42077]

Hi there, can you please attach the emby server log? You can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[matteo.maff 2]

sendlogs_DiskStation_synology_88f6282_411slim_20190305T205954UTC.tgz

[matteo.maff 2]

Did you mean this one?

Thank you for your help.

embyserver.txt

Edited March 6, 2019 by matteo.maff

[Luke 42077]

I don't see any playback activity in that log. Please attach all log files that were written to during the time that the issue was experienced. Thanks !

[matteo.maff 2]

You're right. Sorry. Here is a new one.

It looks like this might be the problem:

"/var/packages/EmbyServer/target/ffmpeg/bin/ffprobe: error while loading shared libraries: /var/packages/EmbyServer/target/ffmpeg/lib/libasound.so.2: invalid ELF header"

embyserver.txt

[Luke 42077]

@@solabc16 any thoughts on this error? Thanks.