Scan All Libraries error System.UnauthorizedAccessException

[niczoom 0]

Emby has been working fine before but just lately when I manually add a movie I get the following error in my logs:

2019-02-20 21:14:31.568 Error BaseItem: Error refreshing owned items for \\LOUNGE\MOVIES\Recovery ...

System.UnauthorizedAccessException: System.UnauthorizedAccessException: Access to the path '\\LOUNGE\MOVIES\Recovery' is denied.

 

I dont have any folders named \Recovery or \Recovery\Logs

 

And the scan doesn't continue and find my new movie folder, any ideas?

 

Logs attached.

emby.txt

Edited February 21, 2019 by niczoom

[Luke 42083]

Please attach the complete emby server log. Thanks.

[niczoom 0]

Full log attached.

[Happy2Play 9783]

Full log attached.

 

Would appear you forgetting to hit "attach this file".

[niczoom 0]

File now attached !!

 

You were right, I didn't even see the 'Attack This File' button, just assumed the file was attached once I chose the file

emby.txt

[niczoom 0]

Hi Luke, I have now attached the log correctly, thanks.

[Happy2Play 9783]

I suspect this is a hidden folder, have you enabled show hidden folders?

 

Might have to put a ".ignore" file in this folder once it is found.

[niczoom 0]

Yes, in explorer I have, under the View tab, 'Hidden Items' checked. There is no folder named 'Recovery'.

[niczoom 0]

Wierd thing is that when i type the address '\\Lounge\movies\Recovery' in exploer i get:

 

 

 

the error message indicates that theire is a folder anmes Recovery and i dont have permission to access it.

 

and if I type a random folder name like '\\Lounge\movies\asasasas' i get this message:

 

 

This indicates their is no folder named 'asasasas' as it says 'Ceck the spelling of the name'.

 

Wonder why I cant see the folder even with 'Hidden Items' checked.

 

I gonna try and restarting window then possibly boot into safe mode and check this out.

[Happy2Play 9783]

Almost sounds like it may be a system folder.  Does it appear if you uncheck "Hide protected operating system files".  I wouldn't expect this within a folder share but don't know your setup.

 

Where exactly does this share point to?

[niczoom 0]

Yep, exactly what it was! I forgot all about "Hide protected operating system files", unchecked this and deleted the 'Recovery' folder. I then clicked 'Scan all libraries' and it picked up my latest movies!

 

I've no idea why this folder appeared. My 'MOVIES' share is just my E: drive where I store all my movies, which in Emby is a Media Library pointed to \\LOUNGE\MOVIES.

 

Anyway, thanks for your help.

[Happy2Play 9783]

If that is the root of the that drive, that would explain it as if anything ever goes wrong with the drive I believe that would where the OS would try to recover information.

 

You should always use a folder on any drive.  But glad we figured it out.

[niczoom 0]

Ok great, I didn't know that information. I'll look into moving all my movies to a 'Movie' folder at some point soon.

 

Thanks for your help.

[Luke 42083]

Are you still having an issue with this?

[niczoom 0]

No, it only ever happened that 1 time. Since deleting that folder and creating a new Movies folder the issue hasn't recurred.

[Luke 42083]

Thanks for the feedback.