Recordings Exit Halfway Through Playback

[dcxmurphy 2]

Hi!

 

I've been having an issue while playing back live TV recordings. When I'm quite a way through the show/movie, it randomly quits and when I hit "resume playing" it opens the show but is frozen and won't play. The log says this at the end:

 

[segment @ 0x10686bc00] Opening '/Users/carolyn/.config/emby-server/transcoding-temp/33aeb3fc12f214a9a64708c4f6174442863.ts' for writing
frame=77739 fps=1780 q=-1.0 size=N/A time=00:51:49.48 bitrate=N/A speed=71.2x
[segment @ 0x10686bc00] Opening '/Users/carolyn/.config/emby-server/transcoding-temp/33aeb3fc12f214a9a64708c4f6174442.m3u8.tmp' for writing
frame=77739 fps=1780 q=-1.0 Lsize=N/A time=00:51:49.48 bitrate=N/A speed=71.2x
video:759240kB audio:36438kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown

 

Suggestions?

[Luke 42080]

Hi there, please attach the complete emby server log and Ffmpeg log, and recording log if there was one. Thanks.

[dcxmurphy 2]

Hi, here is the log.

embylog.txt

[Rosario Family 2]

this is happening to me as well with the duration time wrong. a show that it suppost to record for 1 hour when it finish the files saids that the duration time is 15 hours and 30 minutes and in playback it stops in the middle of playing. is saving the .ts with bad frames is my guess.

Log.txt

Edited February 22, 2019 by Rosario Family

[Luke 42080]

Thanks, we are looking into improving this.

[Rosario Family 2]

Thanks, we are looking into improving this.

Luke I didnt have this issue in the preview's version, is there anyway that I can return to 4.0.1? thanks in advance

[Luke 42080]

There won't be any difference between the two versions, but if you'd like to try the beta server that has improvements to the recording process. Thanks.

[Rosario Family 2]

What is going on with the updates? There's a lot of issues with live TV, stability and I haven't seen a good update like in 3 months for this issues. Last update was so unecessary to release without the other fixes that we actually need. Yeah I know that there's beta releases but I don't want to be in beta because is not stable. Please release a server update with this fixes..

[Luke 42080]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. t hanks !

[Rosario Family 2]

Hi there, let's look in the forum posts for all the customers reporting issues and let's release a new update already with the fixes. I already post my issues and I never got a solution and the reason is because you guys haven't fix it.

[Luke 42080]

Ok then I'll merge this topic with your previous posting so that we can keep the information together. Thanks.

[Luke 42080]

Hi there, let's look in the forum posts for all the customers reporting issues

 

Hi, that's what the forum is for, and yes we do help users when they need assistance.

[Rosario Family 2]

 

I want it to have my own topic because you guys are lacking in updates so people might want to express them self!

[Luke 42080]

Ok, we're going as fast as we can to get Emby Server 4.1 released, and it should be ready soon. Thanks.

[Rosario Family 2]

updated to version 4.1.0.26 and still have the wrong timestamp on the recordings! I cant believe this hasnt been fix after all this time!!

[Luke 42080]

You mean the wrong runtime?

[Rosario Family 2]

You mean the wrong runtime?

Yes sir!

[Luke 42080]

We are looking into this, thanks.

[Luke 42080]

updated to version 4.1.0.26 and still have the wrong timestamp on the recordings! I cant believe this hasnt been fix after all this time!!

 

With this upcoming 4.2 release, this will no longer happen with new recordings. Thanks.

[Rosario Family 2]

With this upcoming 4.2 release, this will no longer happen with new recordings. Thanks.

Thanks Luke