stre1026 1 Posted February 17, 2019 Posted February 17, 2019 I noticed the Recordings menu under the Live TV menu on the Apple TV is now blank. Nothing is shown. I'm not sure what is causing this. I've made sure the Apple TV app is updated and I also updated my server to the latest beta to see if that was a problem. I believe it started when I updated the server to 4.0.2 but I'm not 100% positive. In order to watch my recordings, I have to go to a library I created called Recorded TV and I'm able to view the recordings there by show. However, my wife and I like them ordered by latest recordings like a traditional DVR. Is there anything I can check? Thanks,
corey 317 Posted February 17, 2019 Posted February 17, 2019 Are you attempting to record a show or a series? Either way I’ll take a look and get back to you!
stre1026 1 Posted February 17, 2019 Author Posted February 17, 2019 Actually, Just looking to view recordings. Thanks for checking it out!
legallink 187 Posted February 18, 2019 Posted February 18, 2019 I have noticed this screen is very slow to load and sometimes doesn’t load at all. Have you force closed the app? That usually solves it for me.
corey 317 Posted February 18, 2019 Posted February 18, 2019 Actually, Just looking to view recordings. Thanks for checking it out! Just to confirm this is viewing the Recordings tab in the Live TV library? I checked my setup tonight and I see recordings. Would it be possible to provide some server logs?
Luke 42077 Posted February 18, 2019 Posted February 18, 2019 @@corey is a limit being applied to the number of results?
stre1026 1 Posted February 19, 2019 Author Posted February 19, 2019 @@corey - Correct. Here's what I see.. My log is attached.
stre1026 1 Posted February 19, 2019 Author Posted February 19, 2019 @@corey - Correct. Here's what I see.. My log is attached. Log.txt
corey 317 Posted February 19, 2019 Posted February 19, 2019 Corey - parentID issue possibly...? I'm curious how this would surface. If all the other tabs are pulling from the same parent why would recordings break?
Luke 42077 Posted February 19, 2019 Posted February 19, 2019 @@corey i would just compare the request to the web app. thanks.
stre1026 1 Posted February 21, 2019 Author Posted February 21, 2019 @@corey - So is this a confirmed bug or is there something I can do to fix? It's getting hard to find shows we've recorded because we're honestly never sure what the latest ones are with the other view.
ebr 16169 Posted February 21, 2019 Posted February 21, 2019 Hi. It is and it should be corrected in the beta now. Thanks.
stre1026 1 Posted February 21, 2019 Author Posted February 21, 2019 In the beta of the server or the beta of Apple TV App? I'm running 4.1.0.8 on a WD NAS.
stre1026 1 Posted February 21, 2019 Author Posted February 21, 2019 Gotcha. Is there a way I can use the beta app (through test flight, I'm assuming?)
ebr 16169 Posted February 21, 2019 Posted February 21, 2019 PM me your Apple ID for the device. Thanks.
stre1026 1 Posted February 22, 2019 Author Posted February 22, 2019 @@ebr - thank you. I can confirm the problem is fixed in the beta. 1
corey 317 Posted February 23, 2019 Posted February 23, 2019 @@ebr - thank you. I can confirm the problem is fixed in the beta. I’m glad to hear it’s fixed!
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