direct plays take forever to load

[pr3dict 33]

Yeahhh I have no idea why. I see some errors in the log but not sure what htey mean.

 

 

emby server report 180419.txt

Edited April 19, 2018 by pr3dict

[Luke 42077]

Hi, please try removing the cover art plugin and see if this helps. Thanks.

[pr3dict 33]

Still having issues. Number one culprit is the live TV tab. loading guide and channels taking 1 min + and if a page is taking awhile to load trying to move to another page just causes an entire hangup. Like going to the server dashboard I can see the side menu and it seems like its underlayed behind the loading screen of the page that I was coming from. 

[pr3dict 33]

 Clicking the home button gives me this page with circle going round and round for ~20 seconds.

 

[Luke 42077]

Can you try over http and see how that compares? thanks.

[pr3dict 33]

going to http I couldnt even get off the home screen. clicking on any of the other links wouldnt work at all.

emby server report 180419v2.txt

Edited April 19, 2018 by pr3dict

[Luke 42077]

Try shutting down the Ombi software and keeping it shut down. It is hammering your Emby Server with large amounts of requests and this is likely causing the slow down. Thanks.

[pr3dict 33]

but... Ombi is extremely helpful at getting requests from my family when they want something.

 

Also, how would that cause my http side of things not to work?

[Luke 42077]

The way Ombi is pulling down data needs to be rewritten. I am happy to provide info to their developers. Right now it is just sending tens of thousands of http requests over short periods of time, and that is going to have an impact. 

 

If you can, try to configure it to only do that at certain times of day, like in the middle of the night. Then you'll probably be fine.

[pr3dict 33]

I'll turn it off later tonight and see if it changes anything. https://github.com/tidusjar/Ombi <---- that's their github. 

 

Unfortunately there is no configuring how often it talks to emby.

[Luke 42077]

Put it this way if we ever queried the internet metadata providers at the same rate that ombi is querying Emby, we would be banned pretty quickly.

[pr3dict 33]

I feel ya.... Unfortunately it hasnt changed anything. It's still acting up.

[pr3dict 33]

[Luke 42077]

does the browser console show any errors?

[pr3dict 33]

504 (Gateway Time-out) on some images, sporadically. Not all the time and not on every page. 

 

when the page sits idle I do get a lot more 504's. 

Edited April 20, 2018 by pr3dict

[Luke 42077]

can you attach the complete console output?

[pr3dict 33]

yeah later tonight. I need to run right now.

[pr3dict 33]

ok sooooo It's basically unusable at this point....

 

The only thing I changed in recent days is where I keep my metadata. I used to keep them in the folder of the media file but now I keep them all in one place.... could that be causing my issue?

 

I literally click on things and it just hangs for days... (not literally)

 

 

Also whats this mean?

2018-04-30 12:19:55.671 Error HttpServer: Error in ProcessAccept
	*** Error Report ***
	Version: 3.3.1.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Unix 3.16.0.4
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Processor count: 4
	Program data path: /var/lib/emby
	Application directory: /opt/emby-server/system
	System.IO.IOException: Unable to write data to the transport connection: Connection reset by peer. ---> System.Net.Sockets.SocketException: Connection reset by peer
	   at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
	   --- End of inner exception stack trace ---
	   at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
	   at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
	   at System.Net.Security.SslStream.AuthenticateAsServer(X509Certificate serverCertificate, Boolean clientCertificateRequired, SslProtocols enabledSslProtocols, Boolean checkCertificateRevocation)
	   at SocketHttpListener.Net.HttpConnection..ctor(ILogger logger, Socket socket, EndPointListener epl, Boolean secure, X509Certificate cert, ICryptoProvider cryptoProvider, IMemoryStreamFactory memoryStreamFactory, ITextEncoding textEncoding, IFileSystem fileSystem, IEnvironmentInfo environment)
	   at SocketHttpListener.Net.EndPointListener.ProcessAccept(Socket accepted)
	System.IO.IOException
	   at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
	   at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
	   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
	   at System.Net.Security.SslStream.AuthenticateAsServer(X509Certificate serverCertificate, Boolean clientCertificateRequired, SslProtocols enabledSslProtocols, Boolean checkCertificateRevocation)
	   at SocketHttpListener.Net.HttpConnection..ctor(ILogger logger, Socket socket, EndPointListener epl, Boolean secure, X509Certificate cert, ICryptoProvider cryptoProvider, IMemoryStreamFactory memoryStreamFactory, ITextEncoding textEncoding, IFileSystem fileSystem, IEnvironmentInfo environment)
	   at SocketHttpListener.Net.EndPointListener.ProcessAccept(Socket accepted)
	InnerException: System.Net.Sockets.SocketException
	System.Net.Sockets.SocketException (0x80004005): Connection reset by peer
	   at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)
	   at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size)

Edited April 30, 2018 by pr3dict

[Luke 42077]

Please attach the complete emby server log. thanks.

[pr3dict 33]

Please attach the complete emby server log. thanks.

emby server report 180430.txt

[pr3dict 33]

Just bumping this...

[Luke 42077]

what kind of drive do you have the server installed on?

[pr3dict 33]

the server install application is installed on a VM datastore and thats installed on an SSD.

 

The metadata and cache are on a 3TB WD red drive

[pr3dict 33]

anything?

[Luke 42077]

I would suggest trying the new 3.4 release, thanks.