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Subtitles - No Perfect Match but should be


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snodrog742
Posted

I noticed shows are not downloading subtitles.  We have "Perfect Match" option selected which is great but manually checking for subtitles shows one available that matches the file downloaded but no Perfect Match badge.  Is this happening for others?

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Posted

Seems to be working here in my testing.

snodrog742
Posted

Seems to be working here in my testing.

 

Is there something I'm missing in my screenshot?  File titles match which would indicate a Perfect Match, correct?

Posted

This is what it would look like:

 

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snodrog742
Posted

I know what it should look like!  I've used it 10000000 times.  Did you review my screenshots or were they provided for no reason?

 

WHY do you avoid direct questions constantly, @@Luke???

Posted

Sorry, I thought that's what you were asking. Your first screenshot is from other software that I'm not familiar with, so I really don't know how to interpret that. Perfect match is based on hashing the contents of the file. Chances are your file isn't a perfect hash match.

snodrog742
Posted

Sorry, I thought that's what you were asking. Your first screenshot is from other software that I'm not familiar with, so I really don't know how to interpret that. Perfect match is based on hashing the contents of the file. Chances are your file isn't a perfect hash match.

 

So it's not just based on exact filename even though they should be the exact same file?

Posted

No, OpenSubtitles and SubDb have more sophisticated ways to identify perfect matches, and these are based on the contents of the.

 

The search is also not even based on file name but rather things like tvdb/imdb id, season/episode number, etc.

snodrog742
Posted

The search is also not even based on file name but rather things like tvdb/imdb id, season/episode number, etc.

 

These all matched too.  I've never seen a video file with the exact same title of the SRT not be a Perfect Match.  Not sure how that can be any more "perfect" 

Posted

The provider search api's do not incorporate your local video file name. It sounds like you will just want to disable the perfect match requirement.

snodrog742
Posted

The provider search api's do not incorporate your local video file name. It sounds like you will just want to disable the perfect match requirement.

 

So we get subtitles out of sync.  No.

 

Can you pretty please try for more than 1 sentence responses?

 

Sonarr (first screenshot which is software that downloads TV Shows) downloads file "xyz".  OpenSub has subtitle file also with "xyz" as it's name suggesting the SRT was created exactly for said file which was downloaded from Sonarr but Emby still says they're not a match.  Why?  Why would a SRT file exist with the EXACT same name as the video file suggesting someone took the time to create that subtitle file and sync it to that exact release but then NOT be an exact match?

 

You say it matches TVDB season & episode number - great!  These match too.  What EXACT part of this does not meet Perfect Match criteria?

Posted

I will rename perfect match to hash match since that is what it is. 

snodrog742
Posted

I will rename perfect match to hash match since that is what it is. 

 

Is there a way we can check hash match to verify this?

Posted

What do you mean? Check at what stage?

snodrog742
Posted (edited)

What do you mean? Check at what stage?

 

Exactly.  What do YOU mean?  What hash?  How do we verify this or are we forced into blind trusting?

Edited by snodrog742

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