stn17570 0 Posted February 15, 2019 Posted February 15, 2019 I'm trying to download the app to my fire tv box but every time I try it says purchase failure on fire tv please try again. I'm in the UK.any ideas? Many thanks
Luke 42078 Posted February 15, 2019 Posted February 15, 2019 Hi, so you haven't installed the app yet, right?
stn17570 0 Posted February 15, 2019 Author Posted February 15, 2019 That's right, for whatever reason it just won't let me, I can download other apps to the fire tv box but not this one. It says it's a free app but when I try to install it says purchase failure please try again
ebr 16182 Posted February 15, 2019 Posted February 15, 2019 Also, can you please confirm the exact name of the app you are installing?
maegibbons 1287 Posted February 17, 2019 Posted February 17, 2019 That's right, for whatever reason it just won't let me, I can download other apps to the fire tv box but not this one. It says it's a free app but when I try to install it says purchase failure please try againStrange. Never had a problem with installing in the uk. It is the emby android tv app that you are trying to install? Does it give you the version of the app on the detail screen? Krs Mark
CBers 7450 Posted February 17, 2019 Posted February 17, 2019 @@stn17570 Do you have a payment option enabled on your Amazon account? Just wondering if that's the problem.
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