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Missing episodes in TV Show

Mogub

By Mogub
in General/Windows

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Mogub

Mogub 1

Posted
Posted

Hi

 

I got some missing seasons and episodes in some new Tv Show I add after 4.0.0.2.  Even after the update to 4.0.1.0, the scan can't find them.

Got some error in the log like this :

2019-01-28 09:22:54.577 Error BaseItem: Found folder containing items with duplicate id. Path: \\MOGUBSBS\Share\My Video\TV\Sex Education (2019)\Season 1, Child Name: Episode 2
2019-01-28 09:22:54.577 Error BaseItem: Found folder containing items with duplicate id. Path: \\MOGUBSBS\Share\My Video\TV\Sex Education (2019)\Season 1, Child Name: Episode 3
...
...
...
 
In Emby for WMC, got no items for those Tv Show.
 
In attachment : Log File, Metadata View, Folder View and Library View (missing episodes in "TV Serie")
 
Thanks

post-10641-0-93089300-1548686075_thumb.jpg

post-10641-0-09193800-1548686085_thumb.jpg

Log

post-10641-0-91690200-1548686261_thumb.jpg

Luke Emby Team

Luke 42080

Posted
Posted

Hi, are those six libraries the only six that you have?

Happy2Play

Happy2Play 9782

Posted
Posted

@@Luke

 

 Don't know if it is related at all but what is going on with this?

2019-01-28 09:24:12.295 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&i=tthttps://www.imdb.com/titl&plot=short&tomatoes=true&r=json
2019-01-28 09:24:12.497 Error App: Error in The Open Movie Database
	*** Error Report ***
	Version: 4.0.1.0
	Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
	Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Processor count: 2
	Program data path: C:\Users\Administrator\AppData\Roaming\Emby-Server
	Application directory: C:\Users\Administrator\AppData\Roaming\Emby-Server\system
	System.IO.IOException: System.IO.IOException: The filename, directory name, or volume label syntax is incorrect : 'K:\My Documents\Media Center Cache\MediaBrowser\Cache\cache\omdb\tthttps:\www.imdb.com'
	   at System.IO.FileSystem.CreateDirectory(String fullPath)
	   at System.IO.Directory.CreateDirectory(String path)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
	   at OMDb.Common.OmdbProvider.EnsureItemInfo(String imdbId, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbProvider.GetRootObject(String imdbId, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbProvider.Fetch[T](MetadataResult`1 itemResult, String imdbId, String language, String country, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbItemProvider.GetMetadata(SeriesInfo info, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
	Source: System.IO.FileSystem
	TargetSite: Void CreateDirectory(System.String)
	   at System.IO.FileSystem.CreateDirectory(String fullPath)
	   at System.IO.Directory.CreateDirectory(String path)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
	   at OMDb.Common.OmdbProvider.EnsureItemInfo(String imdbId, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbProvider.GetRootObject(String imdbId, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbProvider.Fetch[T](MetadataResult`1 itemResult, String imdbId, String language, String country, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbItemProvider.GetMetadata(SeriesInfo info, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
Mogub

Mogub 1

Posted
  • Author
Posted

Hi, are those six libraries the only six that you have?

 

Here all the library I have.....

 

5c505e93ec243_Library.jpg

Mogub

Mogub 1

Posted
  • Author
Posted (edited)

 

@@Luke

 

 Don't know if it is related at all but what is going on with this?

2019-01-28 09:24:12.295 Info HttpClient: GET https://private.omdbapi.com?apikey=fe53f97e&i=tthttps://www.imdb.com/titl&plot=short&tomatoes=true&r=json
2019-01-28 09:24:12.497 Error App: Error in The Open Movie Database
	*** Error Report ***
	Version: 4.0.1.0
	Command line: C:\Users\Administrator\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
	Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Processor count: 2
	Program data path: C:\Users\Administrator\AppData\Roaming\Emby-Server
	Application directory: C:\Users\Administrator\AppData\Roaming\Emby-Server\system
	System.IO.IOException: System.IO.IOException: The filename, directory name, or volume label syntax is incorrect : 'K:\My Documents\Media Center Cache\MediaBrowser\Cache\cache\omdb\tthttps:\www.imdb.com'
	   at System.IO.FileSystem.CreateDirectory(String fullPath)
	   at System.IO.Directory.CreateDirectory(String path)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
	   at OMDb.Common.OmdbProvider.EnsureItemInfo(String imdbId, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbProvider.GetRootObject(String imdbId, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbProvider.Fetch[T](MetadataResult`1 itemResult, String imdbId, String language, String country, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbItemProvider.GetMetadata(SeriesInfo info, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
	Source: System.IO.FileSystem
	TargetSite: Void CreateDirectory(System.String)
	   at System.IO.FileSystem.CreateDirectory(String fullPath)
	   at System.IO.Directory.CreateDirectory(String path)
	   at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
	   at OMDb.Common.OmdbProvider.EnsureItemInfo(String imdbId, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbProvider.GetRootObject(String imdbId, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbProvider.Fetch[T](MetadataResult`1 itemResult, String imdbId, String language, String country, CancellationToken cancellationToken)
	   at OMDb.Common.OmdbItemProvider.GetMetadata(SeriesInfo info, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)

 

The directory is there and writable but the service try to create a directory named "...\Cache\cache\omdb\tthttps:\www.imdb.com", and we can't create directory with colon.....

Edited by Mogub
Mogub

Mogub 1

Posted
  • Author
Posted

Also, when I check the log, I got no error on the serie like "you" but got the same problem on this one and 2-3 other.

5c506690ee378_SerieYou.jpg
 

5c5066a4c35ef_SerieYou2.jpg

Luke Emby Team

Luke 42080

Posted
Posted

Have you run a full scan since you added the series You?

mnk

mnk 1

Posted
Posted

Hi,

 

I got the same problem.
For example, if I check the "TheMovieDb" Box on the season metadata option, it is not saved.
On my server, I can't see the library pictures ont the library Setting Menu.

I got the version 4.0.1.0 of Emby.

Thanks for your help.

Mogub

Mogub 1

Posted
  • Author
Posted

Have you run a full scan since you added the series You?

 

Yes, lot of time.....

 

The log in my first post contain : restart server, start full scan and wait for it to finish.....

Luke Emby Team

Luke 42080

Posted
Posted

Hi,

 

I got the same problem.

For example, if I check the "TheMovieDb" Box on the season metadata option, it is not saved.

On my server, I can't see the library pictures ont the library Setting Menu.

 

I got the version 4.0.1.0 of Emby.

 

Thanks for your help.

 

@@mnk, your issue is unrelated. Please open a new topic. Thanks.

Luke Emby Team

Luke 42080

Posted
Posted

@@Mogub as a test, if you try adding a new series, does this happen with that series?

Mogub

Mogub 1

Posted
  • Author
Posted (edited)

@@Mogub as a test, if you try adding a new series, does this happen with that series?

Ok, here the tests:

  - Add a new serie and rescan, working

  - Rescan to find the missing one, not working

  - Move the files of a missing season show in my "Auto Organize" file, process and do a full rescan, not working

  - Move the files of a missing season show in my "Auto Organize" file, delete the directory of the show, rescan, process in auto organize and do a full rescan, working

 

So, it look like the bug was corrected between the 4.0.0.2 and the 4.0.1.0 but to find the missing season and show, we have to remove the show from the library, rescan to destroy it, readd it and rescan another time

Edited by Mogub
Luke Emby Team

Luke 42080

Posted
Posted

Interesting, thanks for the info. I might be able to resolve the issue with the upgrade process but in your case as you've already upgraded it's too late. now that you know how to workaround it manually you'll need to do that. thanks !

Mogub

Mogub 1

Posted
  • Author
Posted

Interesting, thanks for the info. I might be able to resolve the issue with the upgrade process but in your case as you've already upgraded it's too late. now that you know how to workaround it manually you'll need to do that. thanks !

 

Thanks for your help....

  • 1 month later...
Luke Emby Team

Luke 42080

Posted
Posted

Are you still having an issue with this?

Siutsch

Siutsch 9

Posted
Posted (edited)

I have the same issue since some weeks (and a friend of mine too).

Using Emby 4.1.0.15

 

A new series is detected, but no episode.

It works occasionally if I rename the series folder (from "name (date)" to only "name" or something and rescan the library.

 

I don't know why the series itself is recognized correctly, but the episodes are often not.

 

But until a few weeks ago this worked almost without any problems.

 

I use Auto Organize most of the time.

Edited by Siutsch
Luke Emby Team

Luke 42080

Posted
Posted

I have the same issue since some weeks (and a friend of mine too).

 

Using Emby 4.1.0.15

 

A new series is detected, but no episode.

 

It works occasionally if I rename the series folder (from "name (date)" to only "name" or something and rescan the library.

 

I don't know why the series itself is recognized correctly, but the episodes are often not.

 

But until a few weeks ago this worked almost without any problems.

 

I use Auto Organize most of the time.

 

Hi there, please discuss a specific example. thanks.

Siutsch

Siutsch 9

Posted
Posted (edited)

Added a new series "Midnight, Texas (2017)".

 

The name of the folder was created automatically after scraping by Auto Organize.

 

All necessary files (tvshow.info, poster.jpg, season01-poster.jpg, etc.) have been created.

 

Folder "Staffel 1" have been created too.

 

All episode files were created with names "Midnight, Texas.S01E01.Willkommen in Midnight.mkv" and so on.

 

But season.nfo file and the epidose nfo files and the thumb files have not been created.

 

I renamed the folder and the epsiodes from "Midnight, Texas ..." to "Midnight Texas ..." (without comma) and started a new media library scan.

Then all episodes were recognized and the corresponding files were created.

 

 

In this way, i.e. the attempt to change the file name of the serial folder and/or the epison names, this often works.

 

And that has nothing to do with the special character "comma", I had also simply deleted the year in brackets behind the series folder name and that was enough too.

Does this help?


Edit:
I think this is the same problem:
https://emby.media/community/index.php?/topic/71409-tv-sorting-seasons-metdata-issues/&do=findComment&comment=718323

Edited by Siutsch
Luke Emby Team

Luke 42080

Posted
Posted

What if you add a new series manually without using auto organize?

Siutsch

Siutsch 9

Posted
Posted

I will try that with the first new series, could take some time, until that.

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