dnanielsen 8 Posted January 27, 2019 Posted January 27, 2019 Hi, I'm having difficulties getting subtitles to work on DLNA with my LG. It doesn't recognize any subtitles, internal or embedded. The coded for internal is VobSub, while I've also tried extracting to sub/idx coded, but it doesn't show up at all. In the LG app however, subtitles are working but there I have another issue where the picture is stretched too thin, with much bigger black bars over/under than I'm seeing in DLNA with the normal picture.
Luke 42077 Posted January 27, 2019 Posted January 27, 2019 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks
dnanielsen 8 Posted January 28, 2019 Author Posted January 28, 2019 (edited) Attached log files and two pictures, first picture is DLNA where you can see subtitle option is completely grayed out, and in the second from LG app you can see the subtitles working, but there is a problem with screen ratio. And also, DLNA is direct playing while Emby app is transcoding. embyserver.txt ffmpeg-transcode-815db333-ea8c-4eae-a314-5ab54ae12c32_1.txt ffmpeg-transcode-df59f984-2c33-4758-a1e5-bc125fc3c318_1.txt Edited January 28, 2019 by dnanielsen
Luke 42077 Posted January 28, 2019 Posted January 28, 2019 If you transcode this file in the web app on a PC or smartphone, do you get the same aspect ratio problem?
dnanielsen 8 Posted January 29, 2019 Author Posted January 29, 2019 Yes, sort of (look at the screenshot), it is in HSBS format, so that might have something to do with it?
Luke 42077 Posted January 30, 2019 Posted January 30, 2019 Is that the same problem or is that a different issue?
dnanielsen 8 Posted January 30, 2019 Author Posted January 30, 2019 That is another different behavior in the webapp. 1. DLNA plays with the right aspect ratio, but there is no way to turn on the subtitles. 2. Emby LG app plays with the wrong aspect ratio (it stretches the picture tiny), but subtitles is working. 3. Webapp plays with the wrong aspect ratio, it looks the same as on LG app but differentiate in that it doubles the picture side by side. Subtitles is working. Subtitles on DLNA might not be working because it direct plays, where as the LG app and Webapp is transcoding? I have added the dvdsub format in transcoding profiles for LG. I want to direct play the file. Is there anything else I need to look at in the transcoding profiles that could fix this?
Luke 42077 Posted January 31, 2019 Posted January 31, 2019 You mean web app on LG, or web app on another device?
dnanielsen 8 Posted January 31, 2019 Author Posted January 31, 2019 3. Is testing webapp on the Windows 10 computer emby is running. I also tested webapp on LG now and I'm getting the same result as your webos app on LG, described in section 2 last post.
Luke 42077 Posted January 31, 2019 Posted January 31, 2019 I think for any of these that are transcoding we have with to do regarding 3d video.
dnanielsen 8 Posted January 31, 2019 Author Posted January 31, 2019 Yes, there must be something wrong with the HSBS formatting in the LG webos app. Regarding to getting subtitles on DLNA, is there anything different I can do in the DLNA profiles for LG? And still have it direct play? This is what I have in settings for Direct play, while the other tabs (transcoding, containers etc) are empty. And this is the Subtitle profiles. I have tried adding the file extensions with different Method and Didl mode, I'm not sure exactly which one I should use? In mkv extract I am seeing this information for the video file:
Luke 42077 Posted January 31, 2019 Posted January 31, 2019 The question is can the subtitles be delivered externally to the LG? I am not sure.
dnanielsen 8 Posted February 4, 2019 Author Posted February 4, 2019 The information I found says the .sub format is supported, but not the .idx format, and 3D movies need both to get subtitles. I tried playing the file through USB, and it doesn't show subtitles, but aspect ratio is fine. I tried getting DLNA to transcode the file, but I'm not sure how the profile settings are supposed to be, it direct plays no matter what I try. Any help on getting it to transcode via DLNA? I can't play the movie through the LG app because of the wrong aspect ratio.
Luke 42077 Posted February 4, 2019 Posted February 4, 2019 I tried getting DLNA to transcode the file, but I'm not sure how the profile settings are supposed to be, it direct plays no matter what I try. Any help on getting it to transcode via DLNA? We need to improve the Dlna user profile interface to make this process easier. In the meantime you may find some info here from a user who needed to enable transcoding for his device: https://emby.media/community/index.php?/topic/68777-dlna-on-panasonic/&do=findComment&comment=696473 Thanks.
dnanielsen 8 Posted February 5, 2019 Author Posted February 5, 2019 Thanks Luke, I'll try to get transcoding working for these files.
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