BuddahKat 17 Posted January 25, 2019 Posted January 25, 2019 I've noticed when clicking the 'Channels' tab under Live TV that the logos are very large and oversized (see below). I was wondering what size they should be (i.e. pixel dimensions) so that they display correctly. I use ServerWMC so I believe they are pulled from there. It seems universal regardless of how I access Emby (i.e. web, Theater, etc.). Thanks in advance for any help!
Luke 42077 Posted January 26, 2019 Posted January 26, 2019 Yea that does look bad. Where did those images come from?
BuddahKat 17 Posted January 26, 2019 Author Posted January 26, 2019 I believe ServerWMC imports them from WMC. I do use MyChannelLogos for WMC which has a 'Big' option, but I just turned that off and reimported the logos with ServerWMC and they still look distorted, albeit smaller and more pixelated. Where would Emby normally get the logos from in the absence of ServerWMC? I guess I'm just wondering what size the logos need to be to appear correctly.
BuddahKat 17 Posted January 26, 2019 Author Posted January 26, 2019 It's a Ceton cablecard tuner... I bought it back before Microsoft pulled the plug on WMC. I'm planning to get one of the new HD Homerun cablecard tuners eventually so that I can finally ditch WMC all together but until then this is what I got. So does the tuner matter in terms of what logos are pulled?
Luke 42077 Posted January 31, 2019 Posted January 31, 2019 @@BuddahKat, i was just curious. anyway what happens is we auto-select the display aspect ratio based on the aspect ratio of your logos, and in this case it chose the banner style. Obviously i agree that does look bad. I guess these are really wide aspect images, right? Are you on the 4.0 server?
mosipd 3 Posted January 31, 2019 Posted January 31, 2019 I've been creating custom channel logos for my live TV and everything had been working until I came across this very weird issue. I had created a template for Sky Cinema channels and just added text below the logo, so each image was the same size with only the text changing. When I uploaded a particular iteration of the logo, all of the other logos on the page were zoomed in and their height drastically reduced. Only that page of logos was affected, all the other pages were normal. On the guide, the affected page of logos also appeared normal, so it seems the problem is only in the channel view. If I removed the offending image the logos reverted back to their normal size. Perhaps more weird is that I can use any image of any size and uploading it as the primary image for these particular channels causes the other logos to distort. I also played around with deleting some of the other logos and I was able to get a proper logo uploaded but eventually uploading a different logo will cause the problem. See the attached screenshots for an example of the issue. I'm on the latest beta version and the issue followed an upgrade from 4.1.0.1 to 4.1.0.5. 1
kanipek 230 Posted January 31, 2019 Posted January 31, 2019 I am seeing this same behavior here also. No ServerWMC installed. Server v4.1.0.5 Browser: Chrome, Edge I was doing a lot of work with sort titles yesterday on v4.1.0.4 - and I was seeing normal logos being displayed when I started, after a few edits I would see these same "banner" type logos and it would switch back and forth between normal/banner every couple of edits. I don't know of any image settings for this area. Tried to replicate the switching behavior today (after 4.1.0.5 update last night) couldn't force it to happen - stuck with the "banner" logos. Something is going on. Do you need a log for this?
kanipek 230 Posted January 31, 2019 Posted January 31, 2019 Also here: https://emby.media/community/index.php?/topic/68890-oversized-channel-logos/ seeing same
Luke 42077 Posted January 31, 2019 Posted January 31, 2019 I am seeing this same behavior here also. No ServerWMC installed. Server v4.1.0.5 Browser: Chrome, Edge I was doing a lot of work with sort titles yesterday on v4.1.0.4 - and I was seeing normal logos being displayed when I started, after a few edits I would see these same "banner" type logos and it would switch back and forth between normal/banner every couple of edits. I don't know of any image settings for this area. Tried to replicate the switching behavior today (after 4.1.0.5 update last night) couldn't force it to happen - stuck with the "banner" logos. Something is going on. Do you need a log for this? What behavior are you seeing exactly?
Luke 42077 Posted January 31, 2019 Posted January 31, 2019 @@mosipd, merging duplicate topics. Thanks.
BuddahKat 17 Posted January 31, 2019 Author Posted January 31, 2019 Yeh they are pretty wide, 225x75 I believe. I've tried smaller ones tho and they still appear distorted. Weird thing is they look perfectly fine in the guide view, its only in the channel tab where they are messed up. I'm on the last server version, 4.1 something.
kanipek 230 Posted February 1, 2019 Posted February 1, 2019 (edited) What behavior are you seeing it was switching images. I would have normal sized logos - make an edit to metadata and save, --somtimes-- the page would refresh and the logos would then be the stretched banner looking images. Then make another edit and it --may-- revert to normal sized logos. Edited February 1, 2019 by kanipek
mosipd 3 Posted February 3, 2019 Posted February 3, 2019 After a bit more testing I think I've figured out part of the problem. If a particular channel page has more than a certain number of wide aspect images, all the other channels change to match that ratio. This particular page happens to have a lot of logos that are wide but not tall. After uploading one too many of this ratio, it causes the rest of the channels to change size to match the new aspect ratio. I guess Emby calculates that after you upload enough images of a particular aspect ratio that's what it should use for the rest of the page. I'm not sure what criteria Emby uses for this threshold, but I'm going to try and size images so they don't extend to the edges and see if that makes a difference. If you're running into this problem, deleting a few of your wide aspect images will cause the page to revert to the previous aspect ratio.
Luke 42077 Posted February 3, 2019 Posted February 3, 2019 The page looks at all of the images to try and determine the ideal display aspect ratio, so that is what's happening.
BuddahKat 17 Posted February 3, 2019 Author Posted February 3, 2019 Good to know. So I've never had any 'non-wide' aspect ratio logos. Am wondering what specific ratio or pixel dimensions look 'normal'? Is there some sort of standard??
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