Server doesn't read my new TV recording containing a french character "é"

[eraser8 55]

Hi folks,

 

I just did the test and when I replace the "é" by "e", it works. So, here is an example:

 

"Unité 9_IRCHD_2019_01_22_19_58_00.wtv" (came from WMC recording). When I do a refresh on recording directory in Emby, it doesn't catch the episode. But when I replace the "é" by "e", then, refresh the recording directory, It found it.

 

Thanks

Edited January 24, 2019 by eraser8

[ebr 16184]

Hi.  Can you please provide a server log from when it didn't work?

 

How to Report a Problem

[eraser8 55]

Hi EBR,

 

Thanks, I just didn<t though of adding the log file. HEre is it and it's with version 4.0.0.2

 

Thanks

embyserver.txt

Edited January 24, 2019 by eraser8

[ebr 16184]

That log actually looks like from when it did work.

 

This may be something related to the Linux install but also update to 4.0.1 if available.

 

Thanks.

[eraser8 55]

Yes, I just did the update and it didn`t detect my recording with "é".

 

I must explain a little bit further my setup. I have my freenas server with emby. To get my recording, I mapped a network path in my iocage on my HTPC (All my recording are on my HTPC with WMC)

 

So, emby read through network. For info, when I go in iocage console and type LS command in my mapped directory, it list the "unreaded" tv show using a "?" instead of "é":

 

 

Like that:    Unit? 9 .......

 

 

Thanks

Edited January 24, 2019 by eraser8

[Luke 42078]

I would try just running a regular library scan.

[eraser8 55]

I would try just running a regular library scan.

 

I tried the Scan All Libraries button but it didn'`t work

[Luke 42078]

Can you show a screenshot of the folder? thanks.

[eraser8 55]

Can you show a screenshot of the folder? thanks.

 

Hi Luke,

 

Here is a screenshot. As you can see, I have change 7 episodes name that I modified them to remove the "é". I can see them in my directory. But in fact, I have about 200 episodes that are missing and they all have the "é".

 

 

THanks

[Luke 42078]

Can you show us what the folder structure looks like? thanks !

[eraser8 55]

HI Luke, I'm not sure what kind on screenshot you want but...

 

My file structure is really simple. I have a network mapped directory in /media/RecordedTV/ (in Emby iocage)

Under this directory, I have all my episodes in the same directory (which in fact they are on my remote HTPC using network)

 

Thanks

[eraser8 55]

Here is a screenshot in my bitvise console. As you can see, the first 7 episode don't have the "é" because I manually renamed them and those now appear in emby.

 

Thanks

Edited January 27, 2019 by eraser8

[ebr 16184]

Based on how it is displaying there, it doesn't look like your OS supports that character.  I think if you can get the OS showing the file name properly, Emby will work too.

[eraser8 55]

Based on how it is displaying there, it doesn't look like your OS supports that character.  I think if you can get the OS showing the file name properly, Emby will work too.

 

Thanks EBR,

 

I'm currently running FREENAS. Is there a way to do that?

[Luke 42078]

Is that true that freenas doesn't support this @@makarai?

[makarai 109]

output of

 locale

?

 

for me its us.utf-8 which shows é and Ψ

 

https://www.b1c1l1.com/blog/2011/05/09/using-utf-8-unicode-on-freebsd/

Edited January 28, 2019 by makarai

[eraser8 55]

Hi @@makarai,

 

HEre is the result of locale command in my Iocage emby

 

root@emby:/media/RecordedTv # locale

LANG=

LC_CTYPE="C"

LC_COLLATE="C"

LC_TIME="C"

LC_NUMERIC="C"

LC_MONETARY="C"

LC_MESSAGES="C"

LC_ALL=

root@emby:/media/RecordedTv #

[makarai 109]

 

Hi @@makarai,

 

HEre is the result of locale command in my Iocage emby

 

root@emby:/media/RecordedTv # locale

LANG=

LC_CTYPE="C"

LC_COLLATE="C"

LC_TIME="C"

LC_NUMERIC="C"

LC_MONETARY="C"

LC_MESSAGES="C"

LC_ALL=

root@emby:/media/RecordedTv #

 

 

That's from within your jail and looks good, check in a freeNAS shell. While you are in a shell, could you please navigate to the folder in question and print the printout of 

ls -la

and make sure its all proper. Back to @@Luke question FreeNAS has no problem with characters such as these.

Edited January 29, 2019 by makarai

[eraser8 55]

Hi Makarai,

 

Here is what I got using locale command in my Freenas 

 

root@freenas[...cage/jails/emby/root/media/RecordedTv]# locale

LANG=en_US.UTF-8

LC_CTYPE="en_US.UTF-8"

LC_COLLATE="en_US.UTF-8"

LC_TIME="en_US.UTF-8"

LC_NUMERIC="en_US.UTF-8"

LC_MONETARY="en_US.UTF-8"

LC_MESSAGES="en_US.UTF-8"

LC_ALL=

root@freenas[...cage/jails/emby/root/media/RecordedTv]#

 

 

And now, I attached a screenshot of when I do a ls -la.... same result here. the "é" is not displayed correctly

 

 

[Luke 42078]

Are you able to create actor names using these characters?

[eraser8 55]

Are you able to create actor names using these characters?

 

Hi Luke,

 

Apparently, yes!

[ebr 16184]

Does that actor show up properly in the interface?  Can you supply an image for them?

[eraser8 55]

Does that actor show up properly in the interface?  Can you supply an image for them?

 

Hi EBR,

 

I was not able to find the the actor I added in the cast & crew list. But, if it can help, I found an already existing person with a special character "Sébastien Inizan" in the cast and crew and I was able to add picture to it.

 

EDIT:  Sorry, I think I did mistake by not clicking on savong button.

 

Finally, yes, I can see my new actor with special character and also I can add a photo to it.

 

Edited January 30, 2019 by eraser8

[Luke 42078]

what if you try giving the recording file a new file name, but keeping the french character?

[eraser8 55]

what if you try giving the recording file a new file name, but keeping the french character?

 

Hi Luke,

 

I just try to change 1 episode name from "Unité" to "Unitté" but It is the same result, I cannot see it in the Recording directory vevent after a full refresh of library.

 

Thanks