4k not streaming

[Pain 13]

I used to be able to stream 4K from my Nvidia shield to my Roku ultra 4K with Plex. With emby it just buffers and extremely chopping and unplayable. How can I force direct play?

[Pain 13]

I don't see an option on the Roku for direct play or stream?

[Luke 42077]

Hi there, we're happy to help. Can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

[Pain 13]

Hi Luke,

 

Here are some screenshots and logs. Thank you

Log.txt

ffmpeg.txt

[Luke 42077]

Can you try lowering the in-app quality setting on the Roku? I think the default is probably just too high for your connection to handle.

 

For example, try setting it to 20 mbps. If that works well, then try gradually increasing it a little more.

 

thanks.

[Pain 13]

I just tried that and no difference no matter what I do. I have Plex on the same nvidia shield and it plays 4k flawlessly. I have Plex set to direct stream. I forgot to mention this is all local streaming from in home.

Edited January 24, 2019 by Pain

[Pain 13]

Also I am on 100 mbps up and down fiber optic.

[Luke 42077]

We have a new Roku update coming soon. I would suggest trying that once available. Thanks.

[Pain 13]

Ok, thank you.

[EODCrafter 181]

Also I am on 100 mbps up and down fiber optic.

You need to check your Fiber settings if you only get 100Mbs.....https://www.highspeedinternet.com/resources/how-fast-is-fiber/

[Pain 13]

You need to check your Fiber settings if you only get 100Mbs.....https://www.highspeedinternet.com/resources/how-fast-is-fiber/

Well my ISP offers 100 up and down is all for residential. And thats their fastest they offer right now. Its plenty fast for me. I can upload at around 100Mbs while downloading the same time same speeds.

[EODCrafter 181]

Well my ISP offers 100 up and down is all for residential. And thats their fastest they offer right now. Its plenty fast for me. I can upload at around 100Mbs while downloading the same time same speeds.

Just a Gimmick when they say it's Fiber then......They have that commercial here but AT&T Fiber is not available here. Fiber Speeds are a 1000 up and Down.

Edited January 25, 2019 by EODCrafter

[Pain 13]

Oh Its fiber. I was here when they ran the new line. Its not AT&T Its consolidated.com

[EODCrafter 181]

Oh Its fiber. I was here when they ran the new line. Its not AT&T Its consolidated.com

Fiber without the Fiber Speeds...Silly......If I call a Orange a Apple, it's still a Orange. (Your the same Pain from xTeVe right?)

Edited January 26, 2019 by EODCrafter

[Pain 13]

Fiber without the Fiber Speeds...Silly......If I call a Orange a Apple, it's still a Orange. (Your the same Pain from xTeVe right?)

Well I hope they plan on increasing their speeds then. Yes sir same Pain.. 

[Dukester505 1]

I use the app for my Sony android tv. And i used to be able to watch 4K with hdr no problem. And now I try a 4K movie and it only scales it to 1080p. Is it because of the app I downloaded from the App Store on my tv?

[Luke 42077]

I use the app for my Sony android tv. And i used to be able to watch 4K with hdr no problem. And now I try a 4K movie and it only scales it to 1080p. Is it because of the app I downloaded from the App Store on my tv?

 

Hi there @@Dukester505, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

[Dukester505 1]

Ok thank you will do.

[Dukester505 1]

Hi there @@Dukester505, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

Ok thank you will do

[Michael1010 0]

Did you ever get anywhere with this? I'm having the same issue on my Sony x900e...thanks

[Luke 42077]

Did you ever get anywhere with this? I'm having the same issue on my Sony x900e...thanks

 

@@Michael1010, can you please describe the issue that you're having? thanks !