Xpenology Emby Hardware acceleration on J3455-itx iGPU

[6613974 0]

asrock j3455 - itx

 

DS918+ 6.2.1

jun 1.0.4b Loader

 

Hardware acceleration cannot find content after 4.0 update,I'm sure my CPU supports hardware acceleration，And I'm also a valid Emby Premiere.

Under 3.5, I can actually see the selected project, although it doesn't work no matter how I configure it. But in 4.0, I couldn't even see the hardware acceleration options available.

 

Please forgive me for using the translation software.

 

Edited January 22, 2019 by 6613974

[solabc16 379]

Hello @@6613974

 

Are you able to run the Send Logs utility? https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs

 

Best

- James

[6613974 0]

@@solabc16

 

Thank you very much for your help。

 

I got this hint

 

********************************************************************************

Upload completed successfully, please include this filename with your ticket...

sendlogs_NAS_synology_apollolake_918+_20190122T115201UTC.tgz

********************************************************************************

 

Has the log been submitted？

[solabc16 379]

Hello @@6613974

 

That's great thanks, I will have a look at the logs a little later today and get back to you.

 

Best

- James

[6613974 0]

Hello @@solabc16

 

Thank you for your help.

[muztag 0]

@@solabc16 I have same problem with @@6613974

How should I do?

 

 

I've send log

sendlogs_kunlun_server_synology_apollolake_918+_20190209T094728UTC.tgz

Edited February 9, 2019 by muztag

[solabc16 379]

Hello @@muztag

 

Thanks for the logs, I'll take a look and get back to you - but this will almost certainly be an issue with the XPEnology instance not activating the GPU device.

 

Best

- James

[solabc16 379]

Hello All

Please see this new thread I've created : https://emby.media/community/index.php?/topic/69960-xpenology-hardware-transcoding-support/

 

Best

- James