Hard to identify TV shows with badly stretched images

[computerprep 148]

This isn't affecting movies (so far), and I've taken as close look at my library metadata settings to see if that's the cause.

 

But when I'm identifying a series that was mis-identified, it only seems to pull in banner artwork and present it in poster aspect ratio for identification.

 

It's been a while since I've had to manually identify a series, but this has only happened since the 4.0 update.

 

[Luke 42085]

Hi, yes that's because the tvdb images are banner aspect ratio and the identify feature is not currently accounting for that. it's something we can look at addressing in a future update. thanks.

[computerprep 148]

It used to populate with the poster image. If I remember correctly, it used to populate two or more correct matches. One would be a stretched banner, but the other would be the poster.

 

Either way, thanks for looking at it down the road.

[Luke 42085]

Right and those one or two extras would cause confusion, so they are gone now.

[computerprep 148]

[arrbee99 1817]

Just a little reminder.

 

For The Magicians (which does show posters on the website)...

 

[Happy2Play 9783]

Just a little reminder.

 

For The Magicians (which does show posters on the website)...

 

 

But their API returns \graphical\ instead of \poster\ images.  Just like their web site \graphical\ is a Banner image.

<Series>
<seriesid>299139</seriesid>
<language>en</language>
<SeriesName>The Magicians (2015)</SeriesName>
<AliasNames>The Magicians (2016)</AliasNames>
<banner>graphical/299139-g3.jpg</banner>
<Overview>
Quentin, a brilliant grad student is chosen to attend Brakebills College for Magical Pedagogy, a secret upstate New York university specializing in magic. He and his 20-something friends soon discover that the magical fantasy world they read about as children is all too real – and poses grave danger to humanity.
</Overview>
<FirstAired>2015-12-16</FirstAired>
<Network>Syfy</Network>
<IMDB_ID>tt4254242</IMDB_ID>
<zap2it_id>SH02304150</zap2it_id>
<id>299139</id>
</Series>

https://www.thetvdb.com/banners/graphical/299139-g2.jpg

 

vs

 

https://www.thetvdb.com/banners/posters/299139-17.jpg

Edited February 12, 2019 by Happy2Play

[arrbee99 1817]

No idea what that means, except shouldn't posters be retrieved ? Or does that mean posters can't be retrieved ?

[Happy2Play 9783]

No idea what that means, except shouldn't posters be retrieved ? Or does that mean posters can't be retrieved ?

 

 

Their API is give us a image from there "graphical" folder instead of their "poster" folder.  And Emby is putting that banner in a poster place holder.

<banner>graphical/299139-g3.jpg</banner>

Edited February 12, 2019 by Happy2Play

[computerprep 148]

Maybe this will help provide a quicker solution... just discovered that if I do a television series identification with ONLY the IMDb ID, it pulls the proper poster image. Of course, at that point it's pointless because there's only one image since you absolutely identified the show, but it pulls the correct poster and dipslays it in proper aspect ratio in this case.

[Happy2Play 9783]

Maybe this will help provide a quicker solution... just discovered that if I do a television series identification with ONLY the IMDb ID, it pulls the proper poster image. Of course, at that point it's pointless because there's only one image since you absolutely identified the show, but it pulls the correct poster and dipslays it in proper aspect ratio in this case.

 

But that assumes the source you are getting using IMDBid tracks the series the same way.  As there are cases where each provider can track a Series differently (different episode numbers).  But the majority of the time they should match.

Edited February 19, 2019 by Happy2Play

[Luke 42085]

That is because it's coming from a different metadata provider.