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Plugins shows unlicensed but bought license?


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Posted

Hi,

 

Wonder if you guys can help me, I have a license and have purchased so additional plugin licenses a while ago. I stopped using the plug-ins for a while and want to re-add them now but get that they are unlicensed.

 

The plugins in question is:

 

Movie Theme Songs

Movie Theme Videos

TV Theme Songs

TV Theme Videos

 

I have an old email stating that I'm licensed for the following and it's clear I should be licensed?:

 

You have registered the following features to date:

coverart4
jade
lotus
mbsupporter
neo
pearl
sapphire
themevideos
themesongs
moviethemevideos
moviethemesongs

 

Am I missing something here?

 

Posted

Hi there, where exactly does it say this?

Posted

In the server log file:

 

2019-01-18 07:18:39.042 Info TaskManager: Executing Download Local Movie Theme Songs
2019-01-18 07:18:39.042 Info HttpServer: HTTP Response 204 to ::1. Time: 1ms. http://localhost:8096/emby/ScheduledTasks/Running/fcb6cb686cfc7413b01e2c153e61c0c9
2019-01-18 07:18:39.046 Info App: Movie Theme Songs Registration Status - Registered: False In trial: False Expiration Date: 1900/01/01 12:00:00 AM Is Valid: False
2019-01-18 07:18:39.046 Info App: Movie Theme Songs
2019-01-18 07:18:39.046 Info App: Movie Theme Songs Trial Expired, Please register to continue using the plugin
2019-01-18 07:18:39.046 Info TaskManager: Download Local Movie Theme Songs Completed after 0 minute(s) and 0 seconds
Happy2Play
Posted
Posted

If you purchased them pre January 2018 then you'll need to buy them again as they were rewritten for the .core release of emby

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