Chapter Image Extraction Not Working

[srolomc 2]

I have been having trouble with chapter image extraction.  I have enabled it in all of my libraries, but only a few videos seem to end up with .bif files in their folders when I run the extraction.  I tried removing the "chapter-failures.txt" file and re-running as well, but that did not help.  I am running my server on Fedora and am currently on the 4.0.0.0 beta version.  I was previously on 3.5.3.0, but it behaved the exact same way with respect to chapter image extraction.  I have attached my log to this email, The extraction start can be found at the following timestamp:

2019-01-11 20:13:37.024

If anyone has a chance to take a look at this log to see if something jumps out at them, that would be helpful.  Thanks!

embyserver-63682848000.txt

[Luke 42078]

Your log is filled with successful chapter image extractions. Looks like there's nothing to worry about. Occasionally it will fail with certain files.

[srolomc 2]

So when I try to fast forward on my Roku, I don't see thumbnails for all of my movies.  One of the ones that worked was also one that happened to have .bif files in its media folder.  I think I just found my problem though, I think I have some permissions issues in my media folders that is preventing the Roku thumbnails from being created, so I will try to resolve those and see if the problem persists.

[Luke 42078]

Let us know how you get on.

[srolomc 2]

Everything seems to be working now; I was looking at chapter extraction instead of the Roku thumbnails which is what I really wanted.  Once I looked for that in the logs it was obvious that I had a permissions issue.

[Luke 42078]

Thanks for the feedback.