Recordings execute at wrong time

[smills 13]

• Windows Server.
• When I look in the live TV guide either on the Android TV Client or the Web client  the display is correct.
• One the client home page the "On Now"  does not  match  with the guide, the on now is offset by iut looks like 2 hours.
• If i choose to play a live TV channel  the info panel popup and the bottom of the screen is wrong and display the program for two hours in the future.
• Recordings execute 2 hours early from what is in the guide.  I can look in the windows task scheduler and see them scheduled for 2 hours earlier that they should be.

 

Any ideas where the disconnect is coming from and how to correct?

 

 

Everything was OK  but I recently reinstalled the OS (and therefore emby) on my server and since then I have had the problem.

 

Thanks.

 

-smills

 

 

 

 

[Luke 42086]

Hi there, please check your server time zone settings and make sure they are correct. This will affect the recordings if they are not.

 

Please also check the time zone settings of your client machines as this will affect the display.

 

Please let us know if this helps. Thanks

[smills 13]

TZ was wrong on the server.  Is correct on the clients.

Noticed that the settings on the server were set to set the TZ automatically  and  it looks like NTP isn't working since it could not set its time from microsoft or nist.  Time wont update via NTP on my client either so I am going to assume I have a local network issue with network/router and I will sort that out later.

After setting the TZ and time manually on the server  that appears to fix the  issues at least for the display.    Now to see if the recordings execute at the right times.

  

[Luke 42086]

Make sure to restart Emby Server after updating the timezone. thanks !

[smills 13]

Did reboot the server after changing the TZ settings  so that accomplished and Emby service restart as well.
 

I can report that the issue appears to be resolved and all displays good and recordings are correct.

Maybe this should be in a FAQ?  Seems silly that TZ would cause this when the time was actually correct on everything. 

[Luke 42086]

Thanks for the feedback. We'll make sure it is in our live tv setup guide.

[smills 13]

And thank you for the support and fast responses!