People fetcher missing?

[Goros 1]

Latest version/update.

 

Symptom - old media that had the metadata folder moved/deleted won't load actor/people images on fetch.  This includes refresh/replace media specific to the library, the movie or tv series as a whole, and going to the actors picture to force a manual refresh one at a time, including "replace" checked off.

 

No data ever fetches.

 

When going into the libraries (all of them), the metadata fetchers are checked (at least 2 per library) and when you go into fetcher settings, there is no box for "people". 

 

Looking for a fix.

[Luke 42093]

Hi, try refreshing metadata on the media containing those people. Please let us know if this helps. Thanks !

[Goros 1]

Edited December 26, 2018 by Goros

[Luke 42093]

Can you please attach the emby server log and discuss the example? thanks.

[Goros 1]

Sorry for the delay.

 

This is the log from today, when I ran a few types of metadata fetches. Nothing changed

 

1) for entire genre/library - "TV SHOWS" - search for missing metadata

2) for single TV Show - 24 - search for missing metadata

3) for single actor with a blank picture - kiefer sutherland - search for missing metadata / replace existing images

4) for entire genre/library - "Movies" - search for missing metadata

5) for a single movie - avengers - search for missing metadata

6) for multiple single actors without pictures - replace all metadata/replace existing images

 

Picture attached of the "after".  No pictures.

 

embyserver.txt

[Luke 42093]

There are a number of improvements related to this with the upcoming 3.6 release. I would suggest re-evaluating with that once available. Thanks.