Add user error

[miniz98 73]

Hey I'm getting this error when trying to add my username for emby connect under a new user account I'm creating for the kids.

 

2018-12-23 20:32:21.739 Info HttpClient: GET https://connect.emby.media/service/user?nameOrEmail=miniz98
2018-12-23 20:32:22.081 Error HttpServer: Error processing request

Edited December 24, 2018 by miniz98

[erikblues 4]

You should add the server logs here só devs can see what happened.

 

See this post for instructions:

 

How to report a problem

https://r.tapatalk.com/shareLink?share_fid=77624&share_tid=790&url=https%3A%2F%2Femby%2Emedia%2Fcommunity%2Findex%2Ephp%3F%2Ftopic%2F790-How-to-report-a-problem&share_type=t

[miniz98 73]

Yeah well I don't like posting my log file. It has everything a hacker would love to see in it. Includes everything. Have you ever looked?!?

[Luke 42078]

Were you attempting to add a valid existing emby account name?

[miniz98 73]

I used username miniz98 and the name was going to be Guest. I recently renewed for perpetual license. Not sure if that's why?

Edited December 24, 2018 by miniz98

[Luke 42078]

No, we'd need to see the server log. Thanks.

[miniz98 73]

Luke i sent you a private message including the log.txt thanks

Edited December 24, 2018 by miniz98

[Luke 42078]

PM

[Luke 42078]

This connect user is already linked to local user Home

[miniz98 73]

Im trying to add a user so i can share with a family member. So im doing it wrong i guess?

 

Or do they still log in emby connect with my account user name? the click guest?

Edited December 24, 2018 by miniz98

[miniz98 73]

Ok so i see that i can log into guest if on local ip address. If i try connecting from emby.media it doesnt give me the option for guest just home. you can only use one account to log in from the internet?

[Luke 42078]

You can use as many accounts as you like, but each one can only be mapped to a single local user.

[miniz98 73]

my home account is linked to my email address and i want my guest account linked to my email address. why cant that be done? How to people share a account with a different user name over the internet?

[Luke 42078]

You need one Emby Connect account for each.