Media not playing

[peter.vanderstruys 0]

HI

Howz it?

 

I installed a new emby jail on freenas 9.11 (not plugin) upgraded to emby 3.6.0.76, click on a movie to watch and the circle icon just stays. not movie plays.

 

An extract from the log says this.

2018-12-15 17:15:50.250 Error App: Error in ffprobe
	*** Error Report ***
	Version: 3.6.0.76
	Command line: /usr/local/lib/emby-server/system/EmbyServer.exe -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby-server/bin/ffprobe -programdata /var/db/emby-server -updatepackage emby-server-freebsd_{version}_amd64.txz -noautorunwebapp
	Operating system: Unix 10.3.0.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: False
	Mono: 5.10.1.57 (5.10.1.57 Thu Oct 25 02:05:03 UTC 2018)
	Processor count: 2
	Program data path: /var/db/emby-server
	Application directory: /usr/local/lib/emby-server/system
	System.Exception: System.Exception: Error running ffprobe for file:"/media/movies/A Simple Favor (2018)/A Simple Favor (2018).mkv" - /lib/libz.so.6: version ZLIB_1.2.9 required by /usr/local/lib/libpng16.so.16 not found

What should i do?

also included the full log

 

Thanks
Peter

 

serverlog.txt

[Luke 42077]

Hi, I'm afraid we do not support freenas 9.1. Are you able to update?

[peter.vanderstruys 0]

HI 

Thanks Luke.

I can upgrade to 11.2, do you support 11.2?
my data should be ok, well it better, there's 2 years of collecting on there

Will come back after that 

 

Thanks
Peter

[Luke 42077]

You can go to 11.2, but our package currently requires a compatibility update for it, as it is brand new. If you do this, then for now you'll need to install using this procedure:

https://emby.media/community/index.php?/topic/65471-freenas-iocage-plugin-emby-3530-ffmpeg-solution/?p=659618

 

We hope to have our package updated this week so that you can install normally. Thanks.