Fire TV 4k and Samsung NU8000

[maegibbons 1287]

Hi Guys

 

Anybody running a Fire TV 4k with Samsung Telly?

 

Works great with Amazon Prime UHD content BUT cannot get emby to talk 4k.

 

When I try to play some downloaded UHD 4k content the Sammy stays in HD mode and emby says it is Transcoding because of Unsupported Container.

 

Krs

 

Mark

 

 

 

[ebr 16169]

Other than audio (if directly connected), the TV shouldn't impact the video capability.  Is the Fire set to 4K resolution?  What is the container?  ffmpeg log?

[maegibbons 1287]

Ok

 

Sent app logs at 14:22

 

Server and ffmpeg logs here.

 

Fire TV Display is set to "Auto (up to 4k Ultra HD)"

 

It appears that the remux is down to Audio although stats for nerds give video as the issue.

 

Emby app set to downmix to stereo.

 

If I play this file on MI Box or Fire TV stick 4k on different HD (not 4k) Tellys it direct plays!!!

 

Krs

 

Mark

embyserver.txt

ffmpeg-remux-f13cf877-2b2d-41e3-974e-8ef3f8597991_1.txt

Edited November 27, 2018 by maegibbons

[ebr 16169]

What version of Android is this device running?

[maegibbons 1287]

Fire OS 5.2.6.7 - Updated last Friday I believe

 

Krs

 

Mark

[ebr 16169]

No, the Android version.  I believe it shows you that as well...

[maegibbons 1287]

According to wiki it is a fork of android 5.1.1.

 

Krs

 

Mark

 

Sent from my SM-N950F using Tapatalk

[ebr 16169]

Thanks.  You can test this with the next beta.

[maegibbons 1287]

Hi @@ebr

 

.64 now allows HEVC files to Direct/I play so a step in the right direction.

 

BUT it does NOT kick the Fire TV in to 4k output.

 

It appears that the Fire TV when displaying home screen menus etc natively talk to the TV at 1080p.  Other apps such as prime and netflix then KICK the fire in to UHD (2160) at the time of playback.  Emby does NOT appear to do this.

 

I am surprised that you have not come across this before with trying to run HEVC on Fire TV which of course is what it is designed to do.

 

Krs

 

Mark

[ebr 16169]

I'm pretty sure others have reported this working but, perhaps, they are on the new generation which is on Android 6 or 7.

[maegibbons 1287]

Hi

 

Well where do we go from here?

 

This is a Gen2 Fire 4K which is pretty common.

 

The other apps seem to change mode before playback.

 

Emby does not.

 

These files play fine on the shield.

 

Krs

 

Mark

[ebr 16169]

The app doesn't give you the option for auto refresh rate switching, correct?

[maegibbons 1287]

Correct.  No Option to rate switch.

 

Krs

 

Mark

[ebr 16169]

Yeah, that version of Android doesn't support it.

 

I'm surprised the auto detect on the Fire isn't working though.  Can you try a different HDMI port on the TV?  Also is it all 4k content or just some?

[maegibbons 1287]

its all 4k content FROM EMBY that is only 1080

 

All 4k content from OTHER apps works fine so its NOT HDMI related.

 

The other apps seem to force the Fire in to 4k mode prior to playback.

 

Krs

 

Mark

[maegibbons 1287]

@@ebr

 

I think you need to read this:

 

https://developer.amazon.com/docs/fire-tv/4k-apis-for-hdmi-mode-switch.html

 

Krs

 

Mark

 

Sent from my SM-N950F using Tapatalk

[ebr 16169]

Yeah, I figured they had to have some sort of hack to support that in 21.

 

Thx.

[maegibbons 1287]

So are you going to fix this?

 

Krs

 

Mark

[ebr 16169]

Yes, I will address it but I won't really call it a "fix" .

[maegibbons 1287]

Yes, I will address it but I won't really call it a "fix" .

 

Are we nearly there yet?

 

krs

 

Mark

[maegibbons 1287]

Hello?

 

Krs

 

Mark

[Luke 42077]

@@ebr is looking into this. Thanks.

[ebr 16169]

This will get done before the next release of the app.

[maegibbons 1287]

This will get done before the next release of the app.

 

Has this been fixed now - as you are about to release the new app from beta?

 

krs

 

Mark

Edited January 21, 2019 by maegibbons

[ebr 16169]

Has this been fixed now - as you are about to release the new app from beta?

 

krs

 

Mark

 

You haven't tried it?