Styled subtitles cause transcode on Android TV

[cloranger 0]

Films with ASS/SSA external subtitles will always be transcoded when playing on my Android TV box's (M8S Pro L) Emby app . However the films are directly played on my phone and tablet's Emby app.

Log is attached here. Thx

[Luke 42078]

Hi there, did you forget to attach the log? Thanks !

[cloranger 0]

Sorry, it's my first time to post.

Log.txt

[Luke 42078]

No problem. Can you attach the ffmpeg log as well? Thanks !

[cloranger 0]

OK, I enable the Debug Log mode, and here are the logs. By the way, films with external SRT subtitles is Direct play correctly.

embyserver.txt

ffmpeg-transcode.txt

[ebr 16184]

The app currently does not support external ass/ssa subs but does support them if they are internal.

[cloranger 0]

The app currently does not support external ass/ssa subs but does support them if they are internal.

I am confused, because according to my test,the external ass/ssa subtitles only cause transcode on my Android TV box, and work fine on Mobile Phone.

[Luke 42078]

The two apps are using different video players so there are some differences.

[cloranger 0]

Do you have a plan to solve this issue, or use the same player?

[Luke 42078]

It's something we plan to review in a future update, yes. Thanks.