Emby Server does not start after update to 3.5.3.0-18

[solabc16 379]

Thanks for the update @@l0fL.

 

@@mr_curator, diags and logs please, detailed above.

 

Best

- James

[mr_curator 0]

sendlogs_Storage3_synology_broadwell_3617xs_20181120T030903UTC.tgz

 

after diag

sendlogs_Storage3_synology_broadwell_3617xs_20181120T031424UTC.tgz

[solabc16 379]

Hello @@mr_curator

 

Thanks for the logs, the issue is being caused by an image processing failure (SIGSEGV) whilst attempting to create a collage.

2018-11-20 06:13:49.979 Info ImageProcessor: Creating image collage and saving to /var/packages/EmbyServer/target/var/cache/temp/4a77b12c10bc4caeb91eda1793ade438.png

Stacktrace:

  at <unknown> <0xffffffff>
  at (wrapper managed-to-native) SkiaSharp.SkiaApi.sk_codec_new_from_stream (intptr) [0x00002] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKCodec.Create (SkiaSharp.SKStream) [0x00014] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKBitmap.Decode (SkiaSharp.SKStream) [0x0000e] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at SkiaSharp.SKBitmap.Decode (string) [0x00015] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0
  at Emby.Drawing.Skia.SkiaEncoder.Decode (string,bool,MediaBrowser.Model.IO.IFileSystem,MediaBrowser.Model.Logging.ILogger,System.Nullable`1<MediaBrowser.Model.Drawing.ImageOrientation>,SkiaSharp.SKCodecOrigin&) [0x00103] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.GetNextValidImage (string[],int,int&) [0x00013] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.BuildSquareCollageBitmap (string[],int,int) [0x00028] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.StripCollageBuilder.BuildSquareCollage (string[],string,int,int) [0x00000] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.Skia.SkiaEncoder.CreateImageCollage (MediaBrowser.Controller.Drawing.ImageCollageOptions) [0x0008c] in <5145ae7a9a5847e497326bf760c58178>:0
  at Emby.Drawing.ImageProcessor.CreateImageCollage (MediaBrowser.Controller.Drawing.ImageCollageOptions) [0x0001f] in <82dd8d47dc2142bd8e90482cc30adca4>:0
  at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1<T_REF>.CreateCollage (MediaBrowser.Controller.Entities.BaseItem,System.Collections.Generic.List`1<MediaBrowser.Controller.Entities.BaseItem>,string,int,int) [0x00067] in <8252e50122f84f82af882c36d707f6ce>:0

Is your XPEnology system running as a bare metal installation or virtualised?

 

Best

- James

[mr_curator 0]

Hello

my system running as a bare metal.

 

Best

Serge

[n00b42 41]

@@solabc16

Was able to start 3.5.3.0-20, so far no issues

 

As requested: rundiags & sendlogs: sendlogs_BigAssStorage_synology_bromolow_3615xs_20181120T193908UTC.tgz

[solabc16 379]

Thanks for the logs @@n00b42, the system appears to be running well.

 

Best

- James

[l0fL 0]

@@solabc16

It seems to work without any problems.

Here are my logs after rundiags

sendlogs_NAS_synology_bromolow_3615xs_20181121T112128UTC.tgz

 

Thank you solabc!

[solabc16 379]

Thanks for the update @@l0fL, logs look good.

 

Best

- James