Minor glitch; disable subs and get a "backlight" error

[k0Lm. 32]

Kinda weird to explain but there is a glitch with the Emby app from the appstore when disabling the subs the screen stays dark/dimmed.

 

So here is how it happends on my tv:

Play series, let it finish, let it automaticly go into the next episode, disable subs, and the screen keeps playing with a really dark gradient.

The only way to "fix" it is to stop the episode and manually restart it.

 

How i found this out is because yet another subtitle format is not compatible with the samsung app (SUB codec), and forces to unnecessary transcode (which next to the black boxes behind subtitle seems to be a big "issue" with the samsung tv app) which i dont prefer.

[k0Lm. 32]

Oh forgot to say, if you would follow the steps it happends every single time.

[FrostByte 5392]

What model TV do you have and what's the app version? (there are two apps in the app store)

[k0Lm. 32]

Hello, i can only download 1 app version, that is 1.0.44 on the mu6 series

[Luke 42078]

Hi, please try again with the next release of the app. I think this will be resolved. Thanks.

[k0Lm. 32]

Oke thanks, im looking forward to an update. If the problem will occur in that version ill let you guys know. Thanks for your time.

[embyuser5 0]

I have got the same issue on 1.0.56 (UE32J5550) when disabling subtitles.

The screen also dims when the next episode starts automatically, but not when I hit the "Start Now" button.

[Luke 42078]

Interesting, thanks for the info.

@@SamES

[SamES 1057]

OK, this can be fixed