Emby mobile app from Android or Ipad no longer work

[Averell 0]

Hi,

 

Since I updated my phone and IPAD to the last version from the appstores, the application no longer connect to my personnal server.

 

Message (translated from french) says :

 

Alert

The Emby server has to be updated.

Please download the last version from https://...

 

My android app version is ; 3.0.21

Server version : 3.2.40.0 (not asking for an update)

 

Works without any problem from Firefox, or from an older app version.

Thank you for your help

 

Pierre

[Luke 42078]

Hi, what platform are you running Emby Server on? 

[Averell 0]

Hi,

 

Emby server is running on windows 10 64 bits

Version 1803 - 17134.228

 

 

[Luke 42078]

Can you install the latest version?

[Averell 0]

Hi,

 

Is there a way to force the update, as Emby says the server is uptodate.

 

I notice that the last version is Version 3.5.3.0, however the server is stuck at 3.2.40

 

Thanks

[Luke 42078]

Hi, simply shutdown emby server and then install the latest version from our website on top of your existing version:

 

https://emby.media/download.html

 

Please let us know if this helps. Thanks !

[Averell 0]

Hi, work fine thanks !

I ignored that the application would not propose update, that can be done manualy.

 

[Luke 42078]

Thanks for the feedback.