Can't play external subtitles

[maximilianh75 19]

External subtitle detected but not working

 

I put the log, the same issue in emby firetv stick.

Work ok in browser.

I' m using strm files

 

Thanks

embyserver - Copy.txt

[Luke 42077]

Can you provide an example? Thanks.

[maximilianh75 19]

External subtitle detected but not working

 

I put the log, the same issue in emby emby theater.

Work ok in browser.

I' m using strm files

 

Thanks

Attached Files

 

 

embyserver - Copy.txt

[Luke 42077]

Can you please provide an example? thanks.

[maximilianh75 19]

Yes, I can select the subtitle. But never appear in the screen at difference of web browser that the subtitle can be selected and appear in the screen.

But when i select internal subititle that inside the strm file work fine

[maximilianh75 19]

Can you provide an example? Thanks.

Yes, I can select the subtitle. But never appear in the screen at difference of web browser that the subtitle can be selected and appear in the screen.

But when i select internal subititle that inside the strm file work fine

 

I add some Screens to example it

 

This first it's from Emby Theatre, the sub is detected, selectable but not working (not display the subs in the screen)

 

 

 

The second one is from browser player, in This example I can select the subtitle and work

Edited November 4, 2018 by maximilianh75

[Luke 42077]

Can you please provide example content? thanks.

[maximilianh75 19]

Can you please provide example content? thanks.

Please can you say me exactly what is example content for you?? Because I don't understand what you need to know

What ever i try to be clear and i upload this 20 sec video to try to example the situation

https://uptostream.com/gkzbmee7zzl2

Edited November 5, 2018 by maximilianh75

[Guest asrequested]

He needs to be able to play the video that has a problem.

[maximilianh75 19]

He needs to be able to play the video that has a problem.

 

How about, I tell you, I only use strm type files and so all the subtitles that are external, not internal. It is not a particular case but in all cases it does not work The form of connection of server is remote and as I said previously in the browser player of chrome firefox and edge work perfectly

This is an example content for the problem show up in this video

https://uptostream.com/gkzbmee7zzl2

Edited November 5, 2018 by maximilianh75

[Luke 42077]

Can you provide the strm plus subtitles? Thanks.

[maximilianh75 19]

Can you provide the strm plus subtitles? Thanks.

Please replace de txt file with strm

Thanx

Patient Zero (2018)-ENG.LB.txt

Patient Zero (2018)-ENG.LB.spa.srt

[Luke 42077]

Ok this has nothing to do with the app but it just happens the first time you play an strm with external subtitles. The first time, the pre-playback selections will not work. After that, they work. We'll look into it. Thanks.

[maximilianh75 19]

Ok this has nothing to do with the app but it just happens the first time you play an strm with external subtitles. The first time, the pre-playback selections will not work. After that, they work. We'll look into it. Thanks.

I not refear the selection, I refear that not appear in the screen, not working

[Luke 42077]

Please see my previous response. Thanks.

[maximilianh75 19]

Please see my previous response. Thanks.

Luke, when you can, please take a look to the way you construct the path to communicate with subtitles in remote connections.

I make a test in a local server that i have for testing and i success watch the subs printing in the screen. in local connection work fine.

Thanks and sorry for bother you

Edited November 9, 2018 by maximilianh75

[Luke 42077]

Works fine in my testing.

[maximilianh75 19]

Works fine in my testing.

Thank you very much. I re test in my testing server with remote and work, something is wrong with my vps server. I will test re constructing db

[maximilianh75 19]

Works fine in my testing.

OK , I do a clean install of server and i can't success. By the way i found that no matter what i do if I use emby theater in the same machine that i have the emby server i can watch the subtitles if not I can't.

Any clue??? 

[Luke 42077]

At this point I'm not about to reproduce anymore, but I'll keep an eye out for it. Thanks.