Emby not loading on Android phone

[danscott7 0]

Emby will not load on my Samsung Galaxy J-3 2017 when I click the app icon on the homepage. I know it is not my phone or my internet connection because Pandora loads and plays just fine when I do the same thing with it. Any help would be appreciated. When I try to play MB on my android phone, it is just a black screen.

[Luke 42078]

Hi, what version of android is this running?

[danscott7 0]

Android 8.1.0

[Luke 42078]

What exactly is happening? Thanks.

[uglymagoo 9]

Just "force stop" Emby. It also happens from time to time on my phone. "Settings" --> "Apps" --> "Emby" --> "Force Stop". It should start normally again.

[danscott7 0]

Thanks. I will try that.