convert keep original audio

[seppolind 0]

Is there a way to set the convert task to keep the original audio.

[Luke 42077]

Hi, there is no explicit setting, but it will keep the original audio if it already matches the target criteria.

 

Can you go over an example? thanks.

[seppolind 0]

a lot of my video is ac3 5.1 at 384 bitrate.

[Luke 42077]

Then if you select the TV profile it may keep the original audio. Thanks.

[seppolind 0]

so looks like some files will fail if on tv profile and others will fail if on mobile profile, I have to create 2 conversion profiles. Is there another way to resolve this?

[Luke 42077]

Can you please describe this in more detail? what does "files will fail" mean?

[seppolind 0]

if you go to the server and click on download and sync where it shows conversion progress it says failed.

[Luke 42077]

Please attach the emby server log. You can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[seppolind 0]

https://drive.google.com/open?id=1X3qcIuMPoJSn2hXb3nABISyUti2YdMR3

[Luke 42077]

Hi, are you sure this is from when the conversion task ran? I don't see any conversion jobs being run in this log file. thanks !

[seppolind 0]

I have found a video that is successful on this log and there were 4 failed ones.

 

https://drive.google.com/open?id=19xJZY6CeTZeZ6H-NgBgN5K1NUh4pe0xC

[Luke 42077]

It looks like the server does not have permissions to transfer the file:

2018-10-22 22:18:36.134 Error App: Error transferring sync job file
	*** Error Report ***
	Version: 3.5.3.0
	Command line: /system/EmbyServer.dll -programdata /config -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
	Operating system: Unix 4.12.4.1
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Processor count: 4
	Program data path: /config
	Application directory: /system
	System.UnauthorizedAccessException: Access to the path '/media/TV Shows/Mayday/Season 1/1x01 - Racing The Storm (American Airlines, Flight 1420).mp4' is denied. ---> System.IO.IOException: Permission denied

If you solve your file permissions, then that should resolve this. please let us know if this helps. Thanks.

[seppolind 0]

Have found that most will fail convert on TV profile but will work if choose Mobile profile. Have also found it will always fail if file is mp4, has to be mkv. Have tried correcting permission issues, and have tried now on a different computer, same result. Permission issue should also fail on mobile profile not just tv profile.

[Luke 42077]

Hi, what does fail mean exactly?

[seppolind 0]

it does not ever start converting, when you go to download & sync it say failed. See attached screenshot

[Luke 42077]

This is resolved for the next release of Emby Server. Thanks !

[seppolind 0]

new release has been out for a while now and still not resolved. Have noticed on some files if i select bitrate 4mpbs it will work but when 8mbps or original quality it will fail.

[Luke 42077]

@@seppolind, have you tested with a new conversion job?

[seppolind 0]

yes, new job every change i tried

[Luke 42077]

Can you please attach the emby server and conversion logs? You can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

Thanks.