paid for emby premiere but not working on TV

[frank5256677 0]

Hello,

 

I just paid for emby premiere as the trial was comming to an end, I see the gold coin on my PC and it's says I have premiere (I paid for a year). When I play a movie file on my tv,Sony Bravia with Android app, the nag pop up still appears, I have the very latest version of the server, the beta version.

 

Can you tell me the steps to fix this issue.

 

I have attached the log.

 

Would uninstalling the app on the TV and re-installing it solve the problem?

 

Thank-you

[EODCrafter 181]

Hello,

 

I just paid for emby premiere as the trial was comming to an end, I see the gold coin on my PC and it's says I have premiere (I paid for a year). When I play a movie file on my tv,Sony Bravia with Android app, the nag pop up still appears, I have the very latest version of the server, the beta version.

 

Can you tell me the steps to fix this issue.

 

I have attached the log.

 

Would uninstalling the app on the TV and re-installing it solve the problem?

 

Thank-you

Try attaching your log again..It didn't attach.

[ebr 16184]

Hi.  Yes, clearing data on the app should solve this for you (if it hasn't worked itself out already).

 

Let us know how it goes.

 

Thanks.

[frank5256677 0]

The attache media doesn't work for me for some reason, how do I attach my log, it's a .txt file

 

 

 

 

[EODCrafter 181]

The attache media doesn't work for me for some reason, how do I attach my log, it's a .txt file

Upload>>>>>Attach Should work, If it doesn't , send a Private message to @@ebr and attach it there.

 

Edited October 20, 2018 by EODCrafter

[frank5256677 0]

OK FOUND THE FULL EDITOR

 

here is the log file

Log.txt

Edited October 20, 2018 by frank5256677

[frank5256677 0]

OK I fixed it. FYI I uninstalled it on my TV and re-installed it, didn't work. I reset my modem and  all my setting on the TV and reinstalled it that fixed it

Thanks

[Luke 42078]

Thanks for the feedback !