Series recordings not picking up new (i.e. second series) series correctly

[Nathanio 35]

Hi Guys,

 

We've noticed recently that some of our new (but not first series ) are not being set to record despite being in the series section of recorded TV.

 

Here is a series that's just started its second season and it's not set the new series to record.

 

Here is the info page for the series.

We've noticed this on several series.

Edited October 14, 2018 by Nathanio

[Luke 42077]

Hi, try using all Channels. The fact that the dropdown says One Channel instead of the channel name means that the channel you originally created the series on no longer exists in your channel data. Yes i realize the channel is probably still there, but enough data has changed about it to prevent the identification. Thanks.

[Nathanio 35]

Hi, try using all Channels. The fact that the dropdown says One Channel instead of the channel name means that the channel you originally created the series on no longer exists in your channel data. Yes i realize the channel is probably still there, but enough data has changed about it to prevent the identification. Thanks.

Hi Luke,

 

It's still on 4HD that's still on 104. I'll make the change and report.

[Luke 42077]

Right but the data from the tuner has changed just enough over the course of the year to cause this situation.

[Carlo 4560]

I never knew this.  Good tip.

 

Would it not be better instead of saying "One Channel" to say "Not Available" since that's what they really means?

[Luke 42077]

I suppose so, yes.

[Nathanio 35]

Right but the data from the tuner has changed just enough over the course of the year to cause this situation.

That worked @@Luke. It did however on one series record on an SD channel rather than a HD channel. For the future can you guys add a preferred type for recording like HD preferred?

 

Thanks

[Luke 42077]

Yes that's a good idea, thanks.