Cloud and Folder sync not syncing

[jfgilliam 26]

Some shows are not copying to destination. No error, just this in the log. On the sync page it just says ready to transfer. It's the same message for several different shows that are not copying. The job is setup to copy the original media. It's bitrate is only 3k. See info below. Server is 3.6.0.54 on windows 10. Some shows do copy. I'm also going to attach the full log. embyserver.txt

 

2018-10-12 10:51:07.076 Info TaskManager: Queueing task ServerSyncScheduledTask
2018-10-12 10:51:07.079 Info App: Profile: Cloud Sync, Path: V:\Video\PlayOn Recordings\Young Sheldon\Season 2\Young Sheldon - s02e04 - A Financial Secret and Fish Sauce.mp4, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-10-12 10:51:07.079 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 40000000, max bitrate: 20000000
2018-10-12 10:51:07.079 Info App: Bitrate exceeds DirectStream limit: media bitrate: 40000000, max bitrate: 20000000
2018-10-12 10:51:07.079 Info App: Profile: Cloud Sync, Path: Unknown path, isEligibleForDirectPlay: True, isEligibleForDirectStream: False

 

 

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Media Info

VideoTitle720P H264
CodecH264
Codec tagavc1
AVCYes
ProfileMain
Level31
Resolution1280x720
Aspect ratio16:9
AnamorphicNo
InterlacedNo
Framerate29.97088
Bitrate2988 kbps
Bit depth8 bit
Pixel formatyuv420p
Ref frames1
NAL4

AudioTitleUnd AAC stereo Default
Languageund
CodecAAC
Codec tagmp4a
ProfileLC
Layoutstereo
Channels2 ch
Bitrate192 kbps
Sample rate44100 Hz
DefaultYes

Embedded ImageCodecPNG
Level-99
Resolution1920x1080
Aspect ratio16:9
Framerate90000
Pixel formatrgb24
Ref frames1
DefaultNo

Containermp4

PathV:\Video\PlayOn Recordings\Young Sheldon\Season 2\Young Sheldon - s02e04 - A Financial Secret and Fish Sauce.mp4

Size452 MB

 

[Luke 42077]

@@softworkz

[softworkz 5066]

Some shows are not copying to destination. No error, just this in the log. On the sync page it just says ready to transfer. It's the same message for several different shows that are not copying. The job is setup to copy the original media. It's bitrate is only 3k. See info below. Server is 3.6.0.54 on windows 10. Some shows do copy. I'm also going to attach the full log. embyserver.txt

 

2018-10-12 10:51:07.076 Info TaskManager: Queueing task ServerSyncScheduledTask

2018-10-12 10:51:07.079 Info App: Profile: Cloud Sync, Path: V:\Video\PlayOn Recordings\Young Sheldon\Season 2\Young Sheldon - s02e04 - A Financial Secret and Fish Sauce.mp4, isEligibleForDirectPlay: True, isEligibleForDirectStream: True

2018-10-12 10:51:07.079 Info App: Bitrate exceeds DirectPlay limit: media bitrate: 40000000, max bitrate: 20000000

2018-10-12 10:51:07.079 Info App: Bitrate exceeds DirectStream limit: media bitrate: 40000000, max bitrate: 20000000

2018-10-12 10:51:07.079 Info App: Profile: Cloud Sync, Path: Unknown path, isEligibleForDirectPlay: True, isEligibleForDirectStream: False

There are multiple things going wrong here:

• The total media bitrate is unknown, although it is known for the individual streams
• Therefore it is being replaced by an arbitrary value of 40Mbps
• You have chosen to sync "original" media files, but a max bitrate of 20Mbps is enforced

To better reproduce this, would you be able to provide the media file for testing (via PM)?

Edited October 13, 2018 by softworkz

[jfgilliam 26]

None of my recordings should be above 20mbps. The interesting part is the "Young Sheldon" file finally transferred. But, I have another one that has the same problem and it's been "ready" for 2 days now and not transferred. It's called "Beat Booby Flay". I have the sync job running at 1am. I have included the logs from that time frame. I can PM that file to you if you want. Here is the media info.
 
embyserver-63674985600.txt
 
 
Media Info


Beat Bobby Flay S18E02 Aged to Perfection

Video Title720P H264
CodecH264
AVCNo
ProfileHigh
Level32
Resolution1280x720
Aspect ratio16:9
AnamorphicNo
InterlacedNo
Framerate59.94006
Bitrate3776 kbps
Bit depth8 bit
Pixel formatyuv420p
Ref frames1
NAL0
Audio TitleEng Dolby Digital 5.1
Languageeng
CodecAC3
Layout5.1
Channels6 ch
Bitrate384 kbps
Sample rate48000 Hz
DefaultNo
Containermpegts
PathV:\Video\Emby Recordings In Progress\Shows\Beat Bobby Flay (2014)\Season 18\Beat Bobby Flay S18E02 Aged to Perfection.ts
Size836 MB

Edited October 13, 2018 by jfgilliam

[jfgilliam 26]

I also just noticed it is giving a transferring status percentage of a show that has not finished recording yet. It should not transfer a file that is not complete.

[Luke 42077]

Perhaps that is the root issue. I can address that and then we can reevaluate.