Windows Explorer Help

[Oracle 85]

So, I did a reset on a my Alienware X51 R2 Desktop (this is my own personal machine) because I had a few networking issues and boot issues, which were resolved by this reset.

 

Now, I am faced with a problem and possibly more (but who knows?)

 

I am unable to view any of my .MP4 files through my file system (outside of Emby) in Windows Explorer. How do I fix this?

 

Also, previously, I was running Windows 10 Pro & now, I am simply running Windows 10 Enterprise? What is the difference and what caused this?

 

I was going to do a completely fresh install of Windows, but the reset seemed to fix my existing issues, but now I am seeming to face new ones. Yay.

Edited October 12, 2018 by SPRINKLES-PC

[Oracle 85]

These files aren't corrupted (the MP4s) as I can view them on a seperate PC. At this point, I'm open to any solution.

 

UPDATE: I can view .MP4 files in VLC Media Player, but not in my physical windows explorer. Why is this?

Edited October 12, 2018 by SPRINKLES-PC

[Jdiesel 1431]

What do you mean you can't "view" them in Windows Explorer? Do mean they aren't visible or you can't play them? MP4 is the container, what is the codec? You may need to install additional codecs to for native playback in Windows, VLC and Emby have the codec built into the app. I recommend LAV filters personally. 

[Oracle 85]

I cannot view the file, meaning I cannot play them. It's almost like it's an empty MP4, if that makes sense. How do I find out what the codec is and how do I install additional codecs? I've never done this before, but definitely open to learning.

 

@@Jdiesel

[Jdiesel 1431]

https://github.com/Nevcairiel/LAVFilters/releases

 

If you install LAVfilters you should have no issue playing pretty much any video or audio file. I recommend using the installer and sticking to all the default settings.

[Oracle 85]

Appreciated. Let's see what happens. And this will fix my issue hopefully?

 

UPDATE: Downloaded. Although, I still cannot play my files. @@Jdiesel

Edited October 12, 2018 by SPRINKLES-PC

[Jdiesel 1431]

It should. It should allow playback in any windows app that relies on DirectShow filters (Windows Media Player for example)

[Oracle 85]

Maybe a PC restart?

[Oracle 85]

I am receiving error code 0xc004f011 any time I try to view a file.

[Oracle 85]

@@Jdiesel, if you have teamviewer, I can show you what I mean by all this and maybe you can help me resolve this issue in real time? You seem like a nice, trustworthy fellow Canadian.

[Jdiesel 1431]

A quick search of the error code points to an error with the KMS activation server. The product key you used for windows may not be compatible with Windows 10 Enterprise, just a guess. Not sure if that is why you can't open the file but it could be the reason your are having issues...

[Oracle 85]

Hmm, I didn't necessarily want Windows 10 Enterprise, as I had Windows 10 Pro. Could this be my issue & how do I fix this issue? @@Jdiesel

 

I think I've gone beyond my own person IT abilities, if any of you wanna help me out in real time?

Edited October 12, 2018 by SPRINKLES-PC

[Jdiesel 1431]

When you did the install it should have asked which version of Windows you wanted to install. I don't know if there is a way to downgrade without doing a reinstall. If you haven't commited much time into the reinstall I would just start over. First I would verify the license key stick on your laptop to make sure it is indeed the pro version. I think Windows 7 Pro converts to Windows 10 Pro.

[Oracle 85]

License key stick on my laptop? I do indeed have windows 7 professional sp1 64 bit disk. I've never exactly done a full reinstall of windows, so I imagine, reset the PC, insert the disc and do a fresh install of Windows 7? But then from there how I update to W10?

 

I also have the Windows 10 install you can get on a usb stick off Microsoft's website. It doesnt seem to have an option to choose which Windows I get when I reset my machine.

Edited October 12, 2018 by SPRINKLES-PC

[Jdiesel 1431]

I think I've gone beyond my own person IT abilities, if any of you wanna help me out in real time?

 

Would love to but I'm at work at the moment....

[Oracle 85]

Would love to but I'm at work at the moment....

Completely understand.

[paulsalter 84]

Double check you are not on the N version of Enterprise

 

Not sure if it's available in the US, but it's a version with the media features removed

[Oracle 85]

I reset Windows once more, so we'll see what happens. I don't believe I was though. @@paulsalter

[Oracle 85]

Who knows? I think I definitely F'd myself here. Anytime I update Windows 10 from the Microsoft website (the free install they give), it's Windows 10 Enterprise & not Windows 10 Pro.

 

I still can't view .mp4 files. What do I do?

Edited October 12, 2018 by SPRINKLES-PC

[Guest asrequested]

Do you actually have a windows 10 pro, key? If yes, you can make a bootable thumb drive, and install it. Although, I'm not sure if it will let you down grade. If it were me, I'd wipe and start over.

 

https://www.microsoft.com/en-us/software-download/windows10ISO?irgwc=1&OCID=AID681541_aff_7593_159229&tduid=(ir_aed61308Ne9a94ae92c851224c006b627)(7593)(159229)()(UUwpUdUnU50931YYm)&irclickid=aed61308Ne9a94ae92c851224c006b627

 

And you can buy a key on eBay for a couple o' bucks.

Edited October 16, 2018 by Doofus

[mastrmind11 722]

you guys and your Windows...

Edited October 16, 2018 by mastrmind11

[Guest asrequested]

you guys and your Windows...

Lol....I separated my storage from my server, on the weekend. I'm getting ready to stuff Ubuntu on the server.