DS214play constant reload

[jvsmithjr 0]

I am having constat stops and starts when playing some of the TV Shows in my library

 

I used the sendlogs utility to upload the logs as

sendlogs_DS214_synology_evansport_214play_20181008T175600UTC.tgz

 

I've disabled DLNA and set FFMPEG required to 0.0.0

 

Not sure what else to try.
 

[Luke 42077]

Hi there, can we look at an example? Please attach the information requested in how to report a problem. thanks !

[jvsmithjr 0]

How do you export the logs off a Synology DS214play? I used the sendlogs utility and it gave me the name of the file and said it had sent the files for review.

[jvsmithjr 0]

Attached are the logfiles

 

sendlogs_20181008T174658UTC.log

sendlogs_20181008T175600UTC.log

[solabc16 379]

Thanks for the logs @@jvsmithjr, I'll get back to you later in the day.

 

Best

- James

[solabc16 379]

Hello @@jvsmithjr

 

Can you be more specific as to what the issue is? i.e. what specifically are you doing when coming across the issue

 

The logs look ok as far as system stability is concerned, but I can see software transcoding attempts that the 'evansport' based machines don't have the raw processing power for.

 

e.g.

Stream mapping:
  Stream #0:0 -> #0:0 (vc1 (native) -> h264 (libx264))
  Stream #0:1 -> #0:1 (dts (dca) -> aac (native))

frame=  270 fps=4.8 q=28.0 size=N/A time=00:00:11.22 bitrate=N/A speed=0.201x    
frame=  272 fps=4.8 q=28.0 size=N/A time=00:00:11.32 bitrate=N/A speed=0.201x    
frame=  274 fps=4.8 q=28.0 size=N/A time=00:00:11.41 bitrate=N/A speed=0.201x    
frame=  276 fps=4.8 q=28.0 size=N/A time=00:00:11.51 bitrate=N/A speed=0.201x   

 Best

- James

Edited October 9, 2018 by solabc16