Hauppauge not playing all channels

[meddaugh 7]

I recently had the Hauppauge  2250 working with cable, however, we got rid of that and use a HD Antenna now.  I can see all the channels in the WinTV 8.5 player, but it seems that Emby cannot play most of the HD Channels.  I get a No streams available error.  Attached is the log, what might be causing that?  Thanks.

2018-09-30 19:40:59.908 Info HttpServer: HTTP GET http://htpc.ekaboka.com:8096/emby/LiveTv/Timers/Defaults?programId=bd262d1fb65d76403e9e08be017856ab. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-30 19:40:59.910 Info HttpServer: HTTP GET http://htpc.ekaboka.com:8096/emby/LiveTv/Programs/bd262d1fb65d76403e9e08be017856ab?userId=3fa785eaa168366b9a2d3e0d3ba3882e. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-30 19:40:59.912 Info HttpServer: HTTP Response 200 to 192.168.66.101. Time: 1ms. http://htpc.ekaboka.com:8096/emby/LiveTv/Programs/bd262d1fb65d76403e9e08be017856ab?userId=3fa785eaa168366b9a2d3e0d3ba3882e
2018-09-30 19:40:59.912 Info HttpServer: HTTP Response 200 to 192.168.66.101. Time: 4ms. http://htpc.ekaboka.com:8096/emby/LiveTv/Timers/Defaults?programId=bd262d1fb65d76403e9e08be017856ab
2018-09-30 19:40:59.913 Info HttpServer: HTTP GET http://htpc.ekaboka.com:8096/emby/LiveTv/Programs/bd262d1fb65d76403e9e08be017856ab?userId=3fa785eaa168366b9a2d3e0d3ba3882e. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-30 19:40:59.914 Info HttpServer: HTTP Response 200 to 192.168.66.101. Time: 1ms. http://htpc.ekaboka.com:8096/emby/LiveTv/Programs/bd262d1fb65d76403e9e08be017856ab?userId=3fa785eaa168366b9a2d3e0d3ba3882e
2018-09-30 19:40:59.949 Info HttpServer: HTTP GET http://htpc.ekaboka.com:8096/web/bower_components/emby-webcomponents/recordingcreator/empty.png. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-30 19:40:59.949 Info HttpServer: HTTP Response 304 to 192.168.66.101. Time: 1ms. http://htpc.ekaboka.com:8096/web/bower_components/emby-webcomponents/recordingcreator/empty.png
2018-09-30 19:41:00.403 Info HttpServer: HTTP GET http://htpc.ekaboka.com:8096/emby/Items/bd262d1fb65d76403e9e08be017856ab/Images/Primary?maxHeight=200&tag=ea619e9f53c2f88333591015fa98677f&quality=90. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-30 19:41:00.404 Info HttpClient: GET https://s3.amazonaws.com/schedulesdirect/assets/p184436_b_v8_aa.jpg
2018-09-30 19:41:00.819 Info HttpServer: HTTP Response 200 to 192.168.66.101. Time: 415ms. http://htpc.ekaboka.com:8096/emby/Items/bd262d1fb65d76403e9e08be017856ab/Images/Primary?maxHeight=200&tag=ea619e9f53c2f88333591015fa98677f&quality=90
2018-09-30 19:41:02.580 Info HttpServer: HTTP GET http://htpc.ekaboka.com:8096/emby/LiveTv/Programs/bd262d1fb65d76403e9e08be017856ab?userId=3fa785eaa168366b9a2d3e0d3ba3882e. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-30 19:41:02.581 Info ImageProcessor: Getting image size for item LiveTvProgram C:\Users\meddaugh\AppData\Roaming\MediaBrowser-Server\metadata\livetv\bd262d1fb65d76403e9e08be017856ab\poster.jpg
2018-09-30 19:41:02.582 Info HttpServer: HTTP Response 200 to 192.168.66.101. Time: 2ms. http://htpc.ekaboka.com:8096/emby/LiveTv/Programs/bd262d1fb65d76403e9e08be017856ab?userId=3fa785eaa168366b9a2d3e0d3ba3882e
2018-09-30 19:41:02.755 Info HttpServer: HTTP GET http://htpc.ekaboka.com:8096/emby/Users/3fa785eaa168366b9a2d3e0d3ba3882e/Items/60f3051cc0810786d91fd16a8a762f24. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-30 19:41:02.757 Info HttpServer: HTTP Response 200 to 192.168.66.101. Time: 2ms. http://htpc.ekaboka.com:8096/emby/Users/3fa785eaa168366b9a2d3e0d3ba3882e/Items/60f3051cc0810786d91fd16a8a762f24
2018-09-30 19:41:02.785 Info HttpServer: HTTP POST http://htpc.ekaboka.com:8096/emby/Items/60f3051cc0810786d91fd16a8a762f24/PlaybackInfo?UserId=3fa785eaa168366b9a2d3e0d3ba3882e&StartTimeTicks=0&IsPlayback=true&AutoOpenLiveStream=true&MaxStreamingBitrate=140000000. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-30 19:41:02.786 Error MediaSourceManager: Error getting media sources
    *** Error Report ***
    Version: 3.5.3.0
    Command line: C:\Users\meddaugh\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 8
    Program data path: C:\Users\meddaugh\AppData\Roaming\MediaBrowser-Server
    Application directory: C:\Users\meddaugh\AppData\Roaming\MediaBrowser-Server\system
    System.NullReferenceException: Object reference not set to an instance of an object.
     at Emby.Server.Implementations.LiveTv.LiveTvManager.GetChannelMediaSources(BaseItem item, CancellationToken cancellationToken)
     at Emby.Server.Implementations.LiveTv.LiveTvMediaSourceProvider.GetMediaSourcesInternal(BaseItem item, ActiveRecordingInfo activeRecordingInfo, CancellationToken cancellationToken)
     at Emby.Server.Implementations.Library.MediaSourceManager.GetDynamicMediaSources(BaseItem item, IMediaSourceProvider provider, CancellationToken cancellationToken)
    System.NullReferenceException
     at Emby.Server.Implementations.LiveTv.LiveTvManager.GetChannelMediaSources(BaseItem item, CancellationToken cancellationToken)
     at Emby.Server.Implementations.LiveTv.LiveTvMediaSourceProvider.GetMediaSourcesInternal(BaseItem item, ActiveRecordingInfo activeRecordingInfo, CancellationToken cancellationToken)
     at Emby.Server.Implementations.Library.MediaSourceManager.GetDynamicMediaSources(BaseItem item, IMediaSourceProvider provider, CancellationToken cancellationToken)
    
2018-09-30 19:41:02.787 Info App: Returning error code NoCompatibleStream
2018-09-30 19:41:02.787 Info HttpServer: HTTP Response 200 to 192.168.66.101. Time: 2ms. http://htpc.ekaboka.com:8096/emby/Items/60f3051cc0810786d91fd16a8a762f24/PlaybackInfo?UserId=3fa785eaa168366b9a2d3e0d3ba3882e&StartTimeTicks=0&IsPlayback=true&AutoOpenLiveStream=true&MaxStreamingBitrate=140000000

[Luke 42078]

Hi there, can you please attach the complete emby server log? thanks !

[meddaugh 7]

Hi there, can you please attach the complete emby server log? thanks !

 

I sent it via private message.

[Luke 42078]

Thanks.

[Luke 42078]

It appears your library database  has become corrupted. Typical causes of this are sudden and abrupt terminations of the Emby server process, such as a loss of power, killing the process via task manager, forcefully turning off your machine by holding the power button, etc.

 

You'll need to shutdown the server and rename this file:

C:\Users\meddaugh\AppData\Roaming\MediaBrowser-Server\data\library.db

Then start back up and run a full scan along with a guide refresh. Hopefully you have been backing up because this will also result in loss of watched data.

 

Since you're already at this point, I notice you have a very old installation located in the MediaBrowser-Server folder. You could also consider a fresh installation.

[meddaugh 7]

It appears your library database  has become corrupted. Typical causes of this are sudden and abrupt terminations of the Emby server process, such as a loss of power, killing the process via task manager, forcefully turning off your machine by holding the power button, etc.

 

You'll need to shutdown the server and rename this file:

C:\Users\meddaugh\AppData\Roaming\MediaBrowser-Server\data\library.db

Then start back up and run a full scan along with a guide refresh. Hopefully you have been backing up because this will also result in loss of watched data.

 

Since you're already at this point, I notice you have a very old installation located in the MediaBrowser-Server folder. You could also consider a fresh installation.

 

Can I wipe that library, then use the Emby Backup plugin to restore the latest backup?   Would that get me back to a non-corrupted db?  I've been a user of Emby for years, great product.  Would I need to un-install/re-install for a fresh copy?  I have downloaded and installed Emby before (not mb).  Thanks.

[Luke 42078]

Yes you can just rename the library.db file like i suggested and then use the backup plugin to restore certain things.