Qnap 228 does not start

[adamzetpl 2]

Hi. Currently, I use qnap arm x41 beta which installs correctly, but the server does not start.

I attach logs, maybe someone will come up with a solution to the problem.

 

 

embyserver-63673912701.txt

unhandled_25fc0ad2-0826-423c-935f-708d0823541f.txt

[Luke 42077]

Hi, is this a fresh install?

[adamzetpl 2]

Hi, is this a fresh install?

 

Yes, I've used the earlier community version 3.5.2.0 and it works properly. I tried the version from 3.6.0.39 up to 3.6.0.49 and it's the same.

[Luke 42077]

Thanks, we're looking into this.

[Luke 42077]

@adamzetpl 

 

We have resolved this for beta 3.6.0.52, although I would suggest a fresh (clean) install. Thanks !

[adamzetpl 2]

I tried beta 3.6.0.52 version but this time it does not start at all. No files, even logs, are created in the programdata folder.

Edited October 5, 2018 by adamzetpl

[Luke 42077]

Can you uninstall and do a clean start? Thanks.

[adamzetpl 2]

I made a clean installation, I checked if the EmbyServer folder was removed in the .qpkg folder. Still the same, no folders and files are created in programdata folder.

Edited October 5, 2018 by adamzetpl

[Luke 42077]

That's strange. We just tested this yesterday.

[adamzetpl 2]

when I run the command sh in ssh I get this:

[~] # Mono Certificate Store Sync - version 5.12.0.226
Populate Mono certificate store from a concatenated list of certificates.
Copyright 2002, 2003 Motus Technologies. Copyright 2004-2008 Novell. BSD licensed.

Importing into legacy system store:
I already trust 134, your new list has 132
Import process completed.

Importing into BTLS system store:
I already trust 134, your new list has 132
Import process completed.

Unhandled Exception:
System.DllNotFoundException: lib/libsqlite3.so
  at (wrapper managed-to-native) SQLitePCL.SQLite3Provider_sqlite3+NativeMethods.sqlite3_libversion_number()
  at SQLitePCL.SQLite3Provider_sqlite3.SQLitePCL.ISQLite3Provider.sqlite3_libversion_number () [0x00000] in <3ba88cd71c374f278501a1db4b226935>:0
  at SQLitePCL.raw.SetProvider (SQLitePCL.ISQLite3Provider imp) [0x00008] in <724f9a22df504a05b4645fb690570b7a>:0
  at EmbyServer.Program.Main (System.String[] args) [0x0002e] in <21d0fe7ff42941469440e020b57d63cb>:0
[ERROR] FATAL UNHANDLED EXCEPTION: System.DllNotFoundException: lib/libsqlite3.so
  at (wrapper managed-to-native) SQLitePCL.SQLite3Provider_sqlite3+NativeMethods.sqlite3_libversion_number()
  at SQLitePCL.SQLite3Provider_sqlite3.SQLitePCL.ISQLite3Provider.sqlite3_libversion_number () [0x00000] in <3ba88cd71c374f278501a1db4b226935>:0
  at SQLitePCL.raw.SetProvider (SQLitePCL.ISQLite3Provider imp) [0x00008] in <724f9a22df504a05b4645fb690570b7a>:0
  at EmbyServer.Program.Main (System.String[] args) [0x0002e] in <21d0fe7ff42941469440e020b57d63cb>:0

[adamzetpl 2]

I managed to run emby by downloading the docker image emby / embyserver_arm32v7_neon and replacing libsqlite3.so.0.8.6 in qpkg. After this everything works.

[Luke 42077]

Really? That's interesting. Can you explain in more detail what you did? Thanks.

[adamzetpl 2]

Previously, I used the version for the docker through the container station from the repository emby/embyserver_arm32v7_neon and I know that this version was always working so I downloaded the newest docker image and unpacked the libsqlite3.so.0.8.6 file to my computer, then I installed emby-server-qnap-mono_3.6.0.53_arm-x41.qpkg and I replaced using winscp libsqlite3.so.0.8.6 in the lib folder. After stopping qpkg and starting it again everything started working.

[Luke 42077]

Thanks, we'll look into this and get you a response.

[Luke 42077]

@@adamzetpl, so I guess the architecture of your  model is armhf, is that correct? do you know? thanks.

[adamzetpl 2]

I do not know, but the processor is marked as ARM v7 rev5 (v7l). I've always installed x41 or x31+ packages and it has never been a problem.

[Luke 42077]

Ok yes so it does look like the x41 package should be based on armhf. We'll try to get that changed soon. Thanks.

[Luke 42077]

@@adamzetpl can you please try the latest beta package? thanks !

[adamzetpl 2]

@@adamzetpl can you please try the latest beta package? thanks !

emby-server-qnap-mono_3.6.0.59_arm-x41.qpkg The same as earlier. Did not work

[Luke 42077]

What exactly happened? Can you try the x31 package?

 

You said you took sqlite from the docker package, so that's essentially what we did. Thanks.

[Luke 42077]

Can you please try this one:

 

https://github.com/MediaBrowser/Emby.Releases/releases/download/3.6.0.63/emby-server-qnap_3.6.0.63_arm-x31.qpkg

 

or

 

https://github.com/MediaBrowser/Emby.Releases/releases/download/3.6.0.63/emby-server-qnap_3.6.0.63_arm-x41.qpkg

 

Thanks !

[adamzetpl 2]

Can you please try this one:

 

https://github.com/MediaBrowser/Emby.Releases/releases/download/3.6.0.63/emby-server-qnap_3.6.0.63_arm-x31.qpkg

 

or

 

https://github.com/MediaBrowser/Emby.Releases/releases/download/3.6.0.63/emby-server-qnap_3.6.0.63_arm-x41.qpkg

 

Thanks !

 

emby-server-qnap_3.6.0.63_arm-x31.qpkg does not install and emby-server-qnap_3.6.0.63_arm-x41.qpkg does not work.

[Luke 42077]

@@adamzetpl what happens when you try to run the x41 version? Can you locate a server log file? thanks !

[adamzetpl 2]

@@adamzetpl what happens when you try to run the x41 version? Can you locate a server log file? thanks !

I'm sorry but I can not check it out. I changed the NAS server.

[Luke 42077]

Thanks.