Server stops responding abruptly during playback, localhost refused to connect.

[MrBrownCow 1]

While watching videos on any device in my home (PC, Roku, iPad) the video will stop and a loading screen pops up in it's place. Investigating the problem I go to my computer and attempt to open the Emby server dashboard via the tray icon but get the message "localhost refused to connect." instead. Right clicking the tray icon and choosing restart gives me a message box telling me Emby failed to restart, the only way i can restart it is to kill the process in task manager and upon restarting everything is back to normal for a short while before the process repeats itself. I've tried everything i could think of to fix it, I've restarted both my pc and router/modem forwarded port 8096, allowed port 8096 through my windows firewall aswell as the emby server app, and removed all plugins except emby backup. I am running Windows 10 Pro and Emby 3.5.3.0. I was also running beta 3.6.0.47 previously and the same problem occurred. I'm unsure of the problem but i have included my last 3 log files. Is there something i'm missing or doing wrong? I was running Emby without issue for 2 months before this problem started 2 days ago but i have made no changes to my PC or my network setup. Any help would be appreciated.

 

Edit: I have also just noticed that it seems to happen every time my brother or aunt (neither of which are on my home network ones in Florida the other in Ohio both using Roku) connect to the server.

embyserver-63673557416.txt

embyserver-63673561547.txt

embyserver-63673561700.txt

Edited September 26, 2018 by MrBrownCow

[ebr 16185]

Are you running any sort of anti-malware software?

[rfischman 1]

I've had similar issues. What's the effect of leaving windows defender enabled or McAfee?

[MrBrownCow 1]

Are you running any sort of anti-malware software?

No the only thing I have is Windows defender.

[MrBrownCow 1]

It would appear i've fixed the issue by resetting windows firewall settings to default, resetting my modem/router settings to factory default, uninstalling Emby (removing all traces), restarting my computer and reinstalling Emby.

[ebr 16185]

One of those settings you had must have been making Defender interpret the playback as something malicious and it started blocking it.

 

Thanks for reporting back.