Device Management

[lepitismak 1]

Could you explain to me how the administration of active devices is done? I have a signature of 15 devices, having only 5 active at this time and when I try to make a new one, it informs about the limit exceeded. Could you explain?

[lepitismak 1]

^{how i can see how much devices are active?}

[ebr 16190]

Hi.  Exactly what are you doing to "make a new one" and where are you having a problem?

 

The devices are managed automatically and apply to the key, not the server (so, if you are using the key on multiple servers, they all add up).

[lepitismak 1]

In fact I changed server. How do I disable the previous server completely?

[lepitismak 1]

just unistall? 

[ebr 16190]

If you are using the same devices, it won't matter.

[lepitismak 1]

If you are using the same devices, it won't matter.

 

is another device

[ebr 16190]

is another device

 

What is another device?

 

You didn't answer my questions above so I'm finding it very hard to help you...

 

 

Hi.  Exactly what are you doing to "make a new one" and where are you having a problem?

 

The devices are managed automatically and apply to the key, not the server (so, if you are using the key on multiple servers, they all add up).

[lepitismak 1]

Well, I used the server in one place. I decided to move to another location and just ended the emby process on the old server. But I did understand. I uninstalled the old server. I believe the problem has been solved.

[lepitismak 1]

i have only 9 active devices and emby premium (45) and get this msg about devices

[ebr 16190]

Hi.  I'm showing that 46 unique devices have validated Premiere against your key in the past 6 days.

 

Exactly what devices are accessing your server(s)?

[lepitismak 1]

Where i can see all that devices? On my screen Server have onl 32. And more, Premium device count is only for Premium function, right?

[ebr 16190]

You cannot see it right now.  It is important to remember the device limit is not concurrent. If it were, we'd have the limits much lower as a single household wouldn't need 15 concurrent devices.

 

The limit applies to the total of all devices that will utilize Premiere features over about a week.  So, basically, all the devices you intend to support.  How ever you are using Emby is trying to support more devices than your current subscription level.

 

Thanks.