vinw 0 Posted September 22, 2018 Posted September 22, 2018 (edited) I didn't see a general: small problems topic. I encountered the following recently (running embyserver 3.5.3). Sometimes when starting an episode in the Web App the controlls won't load and the spinning icon keeps spinning. Added logfiles, don't know if it helps embyserver.txt Edited September 22, 2018 by vinw
Luke 42077 Posted September 23, 2018 Posted September 23, 2018 Hi, can you grab the contents of the browser debug console the next time this happens? Thanks !
vinw 0 Posted September 24, 2018 Author Posted September 24, 2018 As reported by the browser "Console" playing url: https://subsub.sub.domain.tldemby/videos/396accf809418a4e9f1ac662d52cc56a/master.m3u8?DeviceId=TW96aWxsYS81LjAgKFgxMTsgTGludXggeDg2XzY0OyBydjo2Mi4wKSBHZWNrby8yMDEwMDEwMSBGaXJlZm94LzYyLjB8MTUzNjc3NTE0NDQxMg11&MediaSourceId=396accf809418a4e9f1ac662d52cc56a&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=139616000&AudioBitrate=384000&PlaySessionId=b6999680c1c54258b262851ef5169462&api_key=ab24512ad79e4316a09dc1c5cb911fec&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=9b1db0377c1cfdea30db3bf20711fa07&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline&h264-level=51 plugin.js:1:5786 Source map error: request failed with status 404 Resource URL: https://subsub.sub.domain.tld/web/bower_components/hlsjs/dist/hls.min.js?v=3.5.3.0 Source Map URL: hls.min.js.map [Learn More]
Luke 42077 Posted September 25, 2018 Posted September 25, 2018 Can you supply the complete console contents? thanks.
Luke 42077 Posted September 27, 2018 Posted September 27, 2018 what version of firefox? are you able to reproduce this in any other browser?
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