Small issue: controls wont load

[vinw 0]

I didn't see a general: small problems topic. I encountered the following recently (running embyserver 3.5.3).

 

Sometimes when starting an episode in the Web App the controlls won't load and the spinning icon keeps spinning.

 

Added logfiles, don't know if it helps

embyserver.txt

Edited September 22, 2018 by vinw

[Luke 42077]

Hi, can you grab the contents of the browser debug console the next time this happens? Thanks !

[vinw 0]

As reported by the browser "Console"

 

playing url: https://subsub.sub.domain.tldemby/videos/396accf809418a4e9f1ac662d52cc56a/master.m3u8?DeviceId=TW96aWxsYS81LjAgKFgxMTsgTGludXggeDg2XzY0OyBydjo2Mi4wKSBHZWNrby8yMDEwMDEwMSBGaXJlZm94LzYyLjB8MTUzNjc3NTE0NDQxMg11&MediaSourceId=396accf809418a4e9f1ac662d52cc56a&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&VideoBitrate=139616000&AudioBitrate=384000&PlaySessionId=b6999680c1c54258b262851ef5169462&api_key=ab24512ad79e4316a09dc1c5cb911fec&TranscodingMaxAudioChannels=2&RequireAvc=false&Tag=9b1db0377c1cfdea30db3bf20711fa07&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline&h264-level=51 plugin.js:1:5786

 

Source map error: request failed with status 404 Resource URL: https://subsub.sub.domain.tld/web/bower_components/hlsjs/dist/hls.min.js?v=3.5.3.0 Source Map URL: hls.min.js.map [Learn More]

[Luke 42077]

Can you supply the complete console contents? thanks.

[vinw 0]

Here you go

console.log

[Luke 42077]

what version of firefox? are you able to reproduce this in any other browser?