Firestick Subtitles

[davelane85 0]

Reciently, and I'm not sure exactly when, when I start an English film that also has an English Subtitle file, it automatically enables the subtitles, which is quite anoying and I have to disable it after its started playing

 

I can find settings for this in the android mobile app, but not the Firetv app am I missing something?

[ebr 16182]

Hi.  The settings you found in the mobile app are respected in the Fire app too.

 

Subtitles being turned on automatically will depend on exactly how you set the default subtitle behavior and whether or not you've played that item previously.  If you have, and selected subs, then those subs will be selected the next time you play it.

[davelane85 0]

Thanks

 

In the mobile App, I have language set to English, and mode set to smart

The films are ones I haven't played before, but the subtitles are still automatically turning on

[ebr 16182]

Are they marked as "forced"?

[davelane85 0]

Sorry, where would that setting be? I've hunted but can't seem to find it

[davelane85 0]

Take it this is still relevant

https://github.com/MediaBrowser/Wiki/wiki/Subtitles

 

And no, I don't have the .forced in the filename

[ebr 16182]

Can we please see complete details on a specific instance of this?  Please also include the media info shown in the web app for the item you are playing.

 

Thanks.

 

How to Report a Problem

[davelane85 0]

Sorry for the delay, only getting round to testing this again now

I just started a movie that i havn't played before

Subtitles automatically started

I have sent Logs from the FireTV App

Server Logs: https://1drv.ms/t/s!Ajo2VYXafTp4hLgjZAgZj8asGg9wnw

 

Media Info

VideoTitle1080P H264
CodecH264
Codec tagavc1
AVCYes
ProfileHigh
Level41
Resolution1916x816
Aspect ratio2.35:1
InterlacedNo
Framerate23.9760246
Bitrate1315 kbps
Bit depth8 bit
Pixel formatyuv420p
Ref frames1
NAL4

AudioTitleUnd AAC stereo Default
Languageund
CodecAAC
Codec tagmp4a
ProfileHE-AAC
Layoutstereo
Channels2 ch
Bitrate71 kbps
Sample rate48000 Hz
DefaultYes

SubtitleTitleEng
Languageeng
CodecSRT
DefaultNo
ForcedNo
ExternalYes

Containermp4

PathM:\Star Wars Episode III - Revenge of the Sith (2005)\Star Wars Episode III - Revenge of the Sith (2005).mp4

[ebr 16182]

Hi.  Exactly when did you send the log from the app?  I cannot find one from around the time of your posting.

 

Also, that server log doesn't appear to contain any playback.

[davelane85 0]

Hmm it was right before my post. But I found a way to fix it. I just set subtitles to disabled instead of smart, I very rarely need to enable subtitles anyway