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Unable to add new users to Emby server


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Posted

Curious if anyone knows why my Emby server (Windows) won't allow me to add any new users? Every time I try to add someone the confirmation email never gets through to them. I have posted a log below with an attempt to add someone.

 

 

 

 

2018-09-19 04:24:14.543 Info HttpServer: HTTP Response 200 to ::1. Time: 5ms. http://localhost:8096/emby/Library/MediaFolders?IsHidden=false
2018-09-19 04:24:21.591 Info HttpServer: HTTP POST http://localhost:8096/emby/Connect/Invite. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-19 04:24:21.625 Info HttpClient: GET https://connect.emby.media/service/user?nameOrEmail=shorthand
2018-09-19 04:24:22.116 Info HttpClient: POST https://connect.emby.media/service/ServerAuthorizations
2018-09-19 04:24:22.379 Info HttpServer: HTTP Response 200 to ::1. Time: 788ms. http://localhost:8096/emby/Connect/Invite
2018-09-19 04:24:22.535 Info HttpServer: HTTP GET http://localhost:8096/emby/users. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-19 04:24:22.535 Info HttpServer: HTTP GET http://localhost:8096/emby/Connect/Pending. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-19 04:24:22.536 Info HttpServer: HTTP Response 200 to ::1. Time: 1ms. http://localhost:8096/emby/Connect/Pending
2018-09-19 04:24:22.536 Info HttpServer: HTTP Response 200 to ::1. Time: 1ms. http://localhost:8096/emby/users
2018-09-19 04:24:26.997 Info HttpServer: HTTP GET http://localhost:8096/emby/System/Logs. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-19 04:24:26.998 Info HttpServer: HTTP GET http://localhost:8096/emby/System/Configuration. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
2018-09-19 04:24:27.005 Info HttpServer: HTTP Response 200 to ::1. Time: 9ms. http://localhost:8096/emby/System/Logs
2018-09-19 04:24:27.019 Info HttpServer: HTTP Response 200 to ::1. Time: 21ms. http://localhost:8096/emby/System/Configuration
2018-09-19 04:24:30.458 Info HttpServer: HTTP GET http://localhost:8096/emby/System/Logs/Log?name=embyserver.txt. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36

 

 

If anyone has any ideas?

 

***ALSO a shout out to the Emby team! Loving it thus far!

 

Cheers!

EODCrafter
Posted

Curious if anyone knows why my Emby server (Windows) won't allow me to add any new users? Every time I try to add someone the confirmation email never gets through to them. I have posted a log below with an attempt to add someone.

 

 

 

 

If anyone has any ideas?

 

***ALSO a shout out to the Emby team! Loving it thus far!

 

Cheers!

Never tried the Email but just adding them Locally and setting up a password is pretty easy.

Posted

The issue is probably a spam trap on the receiving end.

Posted

Never tried the Email but just adding them Locally and setting up a password is pretty easy.

Remote access is still possible when setting up local accounts? Thanks for the reply! ( I will gove it a shot tonight).

Posted

The issue is probably a spam trap on the receiving end.

I read a few topics on the forum about this. Hopefully not the case :).

EODCrafter
Posted (edited)

Remote access is still possible when setting up local accounts? Thanks for the reply! ( I will gove it a shot tonight).

Yea, that term "Local" is probably a bit Mis-leading, but it just means setting up remote access locally. Be sure to go thru all the permissions and negate deletions, recording or whatever else you deem necessary. I added my Brother in St Louis and he connects just fine. Probably a good idea to hide your Admin account from the log-on screen unless you want remote users to have admin access.

5ba29ea2640f4_Screenshotfrom201809191407

Edited by EODCrafter
Posted

Yea, that term "Local" is probably a bit Mis-leading, but it just means setting up remote access locally. Be sure to go thru all the permissions and negate deletions, recording or whatever else you deem necessary. I added my Brother in St Louis and he connects just fine. Probably a good idea to hide your Admin account from the log-on screen unless you want remote users to have admin access.

5ba29ea2640f4_Screenshotfrom201809191407

Awesome! I will gove this a try tonight amd report back on how it goes. Thanks!

Posted

Yea, that term "Local" is probably a bit Mis-leading, but it just means setting up remote access locally. Be sure to go thru all the permissions and negate deletions, recording or whatever else you deem necessary. I added my Brother in St Louis and he connects just fine. Probably a good idea to hide your Admin account from the log-on screen unless you want remote users to have admin access.

5ba29ea2640f4_Screenshotfrom201809191407

Noted! Even when I tried to send an invite to that account Emby was telling me that user did not exist/email...(WHICH it does  I can log in to the forums, post stuff if I wanted to, change the account name/password) It seems to be some sort of issue with that specific account and email... I made a new account with a separate email and it seems to have worked. The account got the invite via email and now has access to the server locally. Going to run some remote tests tomorrow and see how it goes. Thanks for the help thus far everyone!

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