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Roku Beta Crashing


Go to solution Solved by ebr,

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Posted

Sorry for the duplicate thread, but I don't have permissions to view it for whatever reason....

 

When I start the beta app, just before showing the users selection page it crashes back to the roku home screen.

 

Thanks.

roberthleeii
Posted

Sorry for the duplicate thread, but I don't have permissions to view it for whatever reason....

 

When I start the beta app, just before showing the users selection page it crashes back to the roku home screen.

 

Thanks.

I can't even see my thread after it moved.

 

Sent from my SM-N960U using Tapatalk

Posted

Sorry about that...

 

What version of the server are you running?

Posted

Sorry about that...

 

What version of the server are you running?

 

I'm running 3.5.2.0

Posted

And the non-beta version works fine against the same server/user?

Posted

Yes. Same server, same everything, the emby stable roku app launches and functions ok, but the beta app never gets to the server/user selection screen. You get the circle for a second and welcome screen and then back to roku home screen.

Happy2Play
Posted (edited)

I would have to test more but when I signed out of the beta app .105 yesterday I had the same thing happen.  Launch app and just get bounced back to Roku Home.  I ended up removing and re-adding the app.

 

 

@@ebr

Tested again today, after signing out was unable to launch app again.

Removed app

Restarted Roku

Added app

Now I am able sign in again.

Edited by Happy2Play
Posted

I tried deleting the app and reinstalled the beta and restarting the roku still get the crashing to home.

 

I'll try a roku restart between deleting and reinstalling the app now.

Happy2Play
Posted (edited)

I tried deleting the app and reinstalled the beta and restarting the roku still get the crashing to home.

 

I'll try a roku restart between deleting and reinstalling the app now.

 

That is what I had to do as uninstall/reinstall provided same results.

 

 

Note similar issue is/was reported in Testing area also.

Edited by Happy2Play
Posted

Where is the testing area? It's not listed under the testing section of the forum and I've always reported bugs and such in this section for the roku beta app.

Happy2Play
Posted

I put a comment in that section as it appears to be restricted from user group.

Posted

Okay, so the issue is only after explicitly signing out.  I will fix that but, can I ask, why you were doing that?  That is a very cumbersome way to exit the app and isn't really necessary so just wondering.

 

Thanks.

Posted

If that was directed to me...I never singed out. Just tried to open the app the other day and it crashed as described. Family just uses the home button on the remote to exit to roku home screen.

Posted

Okay, thanks.  This issue should be fixed in the next beta.

Posted

Same here.

 

Just an FYI - if this helps : I have a user that is OUTSIDE my lan and they say they are on 105 and that roku is WORKING......

dunno how that is the case as it is repeatable over and over inside my LAN

Happy2Play
Posted

Okay, so the issue is only after explicitly signing out.  I will fix that but, can I ask, why you were doing that?  That is a very cumbersome way to exit the app and isn't really necessary so just wondering.

 

Thanks.

 

Only way I could reproduce is signing out.  

 

 

Same here.

 

Just an FYI - if this helps : I have a user that is OUTSIDE my lan and they say they are on 105 and that roku is WORKING......

dunno how that is the case as it is repeatable over and over inside my LAN

 

Does the steps in post 7 work for your issue?

roberthleeii
Posted

Only way I could reproduce is signing out.

 

 

 

Does the steps in post 7 work for your issue?

Just to add I have uninstalled and reinstalled and that did not work.

 

Sent from my SM-N960U using Tapatalk

Happy2Play
Posted

Just to add I have uninstalled and reinstalled and that did not work.

 

Sent from my SM-N960U using Tapatalk

 

You restarted the Roku after uninstalling?

Posted

Its been many years since I installed the roku beta app, I did not wish to uninstall it in case I could not re-install it.

I also have 7 roku's to manage so I dont want to do that to all of them if there is a beta fix forthcoming soon.

roberthleeii
Posted

You restarted the Roku after uninstalling?

Yes. And I just tried it again.

 

Sent from my SM-N960U using Tapatalk

  • Solution
Posted

This should be fixed in the latest beta (106).

  • Like 1
Posted

Tested on 2x Ultras and 2x sticks. All good.

 

Thanks @@ebr

  • Like 1
Posted

This 106 and latest server beta seem to be great now.

No more crash when doing a search.  By letter also spot on.

Roku all seems to be working as normal with no issues.

 

Thanks.

  • Like 1
roberthleeii
Posted

After updating it works fine now.

 

Sent from my SM-N960U using Tapatalk

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