live tv

[retrostm 0]

I have a few  live tv channels in my emby and for some reason they stop every few seconds even after transcoding them down.

 

[Luke 42086]

Hi there, can we look at an example? please attach the information requested in how to report a media playback issue. thanks !

[retrostm 0]

This is the message on a firestick. for all live and movies, but for one user. I have verify that live tv and vod works for me on mobile. However everyone gets freeze on live tv after a few seconds even after transcoding

 

[ebr 16199]

That indicates that it has been more than 30 seconds since we tried to start the stream and no progress has been made.

 

Can you please provide the other information (logs and descriptions of what, exactly, you did)?

 

Thanks.

[retrostm 0]

Here the log from the user having the issue in all devices.

 

 

 

2018-09-05 21:04:58.068 Application version: 3.5.2.0 http://:8096/emby/videos/a48b350c4448335823969037878d4122/live.m3u8?DeviceId=ce119bf87062a189&MediaSourceId=44cb043fe15cd85dac34defa5e7fbaf2&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=aac,mp3&AudioStreamIndex=-1&VideoBitrate=13198456&AudioBitrate=125625&PlaySessionId=9156f658afe84e9290f49710f0103893&api_key=b7c0d9c1af2344ffb4ab4c8a58910b22&LiveStreamId=a17c75760a04e99b68cf766e11316e1c_09efa0d56b934a82adec00a87b837fb0_44cb043fe15cd85dac34defa5e7fbaf2&CopyTimestamps=true&RequireAvc=false&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&h264-profile=high,main,baseline,constrainedbaseline&h264-level=51&hevc-profile=Main&aac-audiochannels=8&mp3-audiochannels=8&TranscodeReasons=ContainerNotSupported,VideoCodecNotSupported,AudioCodecNotSupported {"Protocol":"Http","Id":"44cb043fe15cd85dac34defa5e7fbaf2","Path":"http://127.0.0.1:8096/LiveTv/LiveStreamFiles/baa21b4c253b4270a9bb2dfe27b283a7/stream.ts","Type":"Default","Container":"mpegts","IsRemote":true,"ReadAtNativeFramerate":false,"IgnoreDts":true,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":true,"RequiresOpening":true,"RequiresClosing":true,"LiveStreamId":"a17c75760a04e99b68cf766e11316e1c_09efa0d56b934a82adec00a87b837fb0_44cb043fe15cd85dac34defa5e7fbaf2","RequiresLooping":false,"SupportsProbing":true,"MediaStreams":[{"Codec":"h264","TimeBase":"1/90000","CodecTimeBase":"1001/120000","VideoRange":"SDR","DisplayTitle":"720P H264","NalLengthSize":"0","IsInterlaced":false,"BitRate":8000000,"BitDepth":8,"RefFrames":1,"IsDefault":false,"IsForced":false,"Height":720,"Width":1280,"AverageFrameRate":59.94006,"RealFrameRate":59.94006,"Profile":"High","Type":"Video","AspectRatio":"16:9","Index":-1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":41,"IsAnamorphic":false},{"Codec":"aac","TimeBase":"1/90000","CodecTimeBase":"1/48000","DisplayTitle":"AAC stereo","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":125625,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Profile":"LC","Type":"Audio","Index":-1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0}],"Formats":[],"Bitrate":8125625,"RequiredHttpHeaders":{"User-Agent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.85 Safari/537.36"},"AnalyzeDurationMs":3000} User policy for VTimothy.Wynegar: EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True /opt/emby-server/bin/ffmpeg -analyzeduration 3000000 -user_agent "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.85 Safari/537.36" -fflags +igndts -f mpegts -i "http://127.0.0.1:8096/LiveTv/LiveStreamFiles/baa21b4c253b4270a9bb2dfe27b283a7/stream.ts" -map_metadata -1 -map_chapters -1 -threads 0 -sn -codec:v:0 copy -flags -global_header -vsync cfr -codec:a:0 copy -f segment -max_delay 5000000 -avoid_negative_ts disabled -start_at_zero -segment_time 3 -individual_header_trailer 0 -segment_format mpegts -segment_list_entry_prefix "hls/92a3092cd7a5a972780edf9cb56524c6/" -segment_list_type m3u8 -segment_start_number 0 -segment_list "/var/lib/emby/transcoding-temp/92a3092cd7a5a972780edf9cb56524c6.m3u8" -y "/var/lib/emby/transcoding-temp/92a3092cd7a5a972780edf9cb56524c6%d.ts" ffmpeg version 4.0.1 Copyright (c) 2000-2018 the FFmpeg developers built with gcc 6.3.0 (crosstool-NG crosstool-ng-1.23.0) configuration: --cc=x86_64-pc-linux-gnu-gcc --cxx=x86_64-pc-linux-gnu-g++ --arch=x86_64 --prefix=/home/embybuilder/Buildbot/x64/ffmpeg-x64/staging --pkg-config=pkg-config --disable-doc --disable-ffplay --disable-vdpau --disable-xlib --enable-fontconfig --enable-gnutls --enable-gpl --enable-iconv --enable-libass --enable-libfreetype --enable-libfribidi --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libwebp --enable-libx264 --enable-libzvbi --enable-version3 --enable-libsmbclient --enable-cuda --enable-cuvid --enable-nvenc --enable-vaapi --enable-cross-compile --cross-prefix=x86_64-pc-linux-gnu- --extra-libs='-ldl -lexpat -lfreetype -lfribidi -lfontconfig -liconv -lpng -luuid -lz -lvorbis -logg -lnettle -lhogweed -lgmp -laddns-samba4 -lasn1util-samba4 -lauthkrb5-samba4 -lCHARSET3-samba4 -lcliauth-samba4 -lcli-cldap-samba4 -lcli-ldap-common-samba4 -lcli-nbt-samba4 -lcli-smb-common-samba4 -lcom_err -lcommon-auth-samba4 -ldbwrap-samba4 -ldcerpc-binding -ldcerpc-samba-samba4 -lflag-mapping-samba4 -lgenrand-samba4 -lgensec-samba4 -lgse-samba4 -lgssapi_krb5 -llibcli-lsa3-samba4 -llibsmb-samba4 -linterfaces-samba4 -liov-buf-samba4 -lk5crypto -lkrb5 -lkrb5samba-samba4 -lkrb5support -lldb -lldbsamba-samba4 -lmessages-dgm-samba4 -lmessages-util-samba4 -lmsghdr-samba4 -lmsrpc3-samba4 -lndr -lndr-krb5pac -lndr-nbt -lndr-samba-samba4 -lndr-standard -lreplace-samba4 -lsamba-cluster-support-samba4 -lsamba-credentials -lsamba-debug-samba4 -lsamba-errors -lsamba-hostconfig -lsamba-modules-samba4 -lsamba-security-samba4 -lsamba-sockets-samba4 -lsamba-util -lsamba3-util-samba4 -lsamdb -lsamdb-common-samba4 -lsecrets3-samba4 -lserver-id-db-samba4 -lserver-role-samba4 -lsmbconf -lsmbd-shim-samba4 -lsmb-transport-samba4 -lsocket-blocking-samba4 -lsys-rw-samba4 -ltalloc -ltalloc-report-samba4 -ltdb -ltdb-wrap-samba4 -ltevent -ltevent-util -ltime-basic-samba4 -lutil-cmdline-samba4 -lutil-reg-samba4 -lutil-setid-samba4 -lutil-tdb-samba4 -lwbclient -lwinbind-client-samba4 -ldrm' --target-os=linux --enable-shared --disable-static libavutil 56. 14.100 / 56. 14.100 libavcodec 58. 18.100 / 58. 18.100 libavformat 58. 12.100 / 58. 12.100 libavdevice 58. 3.100 / 58. 3.100 libavfilter 7. 16.100 / 7. 16.100 libswscale 5. 1.100 / 5. 1.100 libswresample 3. 1.100 / 3. 1.100 libpostproc 55. 1.100 / 55. 1.100

Edited September 5, 2018 by ebr
format

[ebr 16199]

Hi.  Please follow the instructions in the link above for attaching complete log files.

 

Thanks.

[retrostm 0]

I am on my phone. I cant do it as specified that's why I copy and pasted.

[Luke 42086]

Can you supply the full log later when you get back to your server?

[retrostm 0]

yes

[Luke 42086]

Thanks !