Cannot update version 3.2.50.0

[ennex 0]

I noticed that I still have Emby Server version 3.2.50.0 installed. Auto-update (which was chosen) hasn't worked as the server claims it is up-to-date. I downloaded and installed version 3.5.2 but that installs an entire new instance of Emby Server and does not upgrade mine. Am I doing something wrong? Is there another way to update my outdated server without losing everything to this point? I am on Windows 10. I do have a custom port setup for http://, would that be causing a problem?

[Luke 42078]

Hi there, out of curiosity, why do you feel this has created a new installation? Thanks !

[ennex 0]

Because when I installed the latest version, it walks me through an entire new setup. My library is gone, etc. However, I am still able to run the old version (I created a desktop link to it) and it still has everything there and operates as usual. Could it be that the new install is installing in a different location?

[ennex 0]

Since I don't regularly check the website--unless there's an issue--the only reason I noticed that I had an older version was when I updated the Emby app on my Roku and it told me that my server version was out of date and incompatible.

[Happy2Play 9780]

Did you have a custom install or really old installation of Emby/MediaBrowser?  What is the path for your old installation (3.2.50)?

Edited August 28, 2018 by Happy2Play

[ennex 0]

Yes, the install is from an older install of MediaBrowser which then become Emby. The path to the 3.2.50 version is C:\Users\admin\AppData\Roaming\MediaBrowser-Server\System

[Happy2Play 9780]

Yes, the install is from an older install of MediaBrowser which then become Emby. The path to the 3.2.50 version is C:\Users\admin\AppData\Roaming\MediaBrowser-Server\System

 

And where did the new install go, C:\Users\admin\AppData\Roaming\Emby-Server?

[ennex 0]

Yes, in C:\Users\admin\AppData\Roaming\Emby-Theater. But that's Theater.... I don't see a current directory named Emby-Server.

Edited August 29, 2018 by ennex

[Happy2Play 9780]

Because when I installed the latest version, it walks me through an entire new setup. My library is gone, etc. However, I am still able to run the old version (I created a desktop link to it) and it still has everything there and operates as usual. Could it be that the new install is installing in a different location?

 

I don't understand this then.  There has to be two install locations for this.  Is there more then one system folder in MediaBrowser-Server?  Your shortcut starts v3.2.50 correct?

Edited August 29, 2018 by Happy2Play

[Luke 42078]

Can you start your 3.2.50 installation, then see the paths section on the emby server dashboard and tell us what's in there. thanks.

[ennex 0]

Cache:

\\192.168.15.111\Multimedia\Cache\cache

Logs:

C:\Users\admin\AppData\Roaming\MediaBrowser-Server\logs

Metadata:

C:\Users\admin\AppData\Roaming\MediaBrowser-Server\metadata

Transcoding temporary files:

C:\Users\admin\AppData\Roaming\MediaBrowser-Server\transcoding-temp

[Luke 42078]

Ok so you have an older installation based on MediaBrowser-Server. Our installers no longer look for this. What you can do is download the portable install from here:

 

https://emby.media/windows-server.html

 

Then unzip it and copy/overwrite the files in 

C:\Users\admin\AppData\Roaming\MediaBrowser-Server\system

Please let us know if this helps. Thanks.

[ennex 0]

OK, I did that and now Emby Server no longer starts... and of course I didn't make a back up before I overwrote everything.

[Luke 42078]

How are you trying to start it?

[ennex 0]

Using the shortcut I had before, which launches the following file: MediaBrowser.ServerApplication.exe. I tried restarting the computer, but that didn't start the service either. Is there a new service/exe that needs to be started?

[Luke 42078]

Ok yes, try going into the system folder and running EmbyServer.exe. The installer would have fixed up your shortcuts if it had been able to run. Thanks.

[ennex 0]

I do see EmbyServer.exe now, but that kills itself whenever I start it. I see the icon pop up in the system tray, but it promptly disappears.

Edited August 30, 2018 by ennex

[Luke 42078]

Can you attach the emby server log from the logs folder? thanks.

[ennex 0]

2018-08-30 10:31:03.212 Info Main: Application path: C:\Users\admin\AppData\Roaming\MediaBrowser-Server\System\EmbyServer.dll

2018-08-30 10:31:03.219 Info Main: Emby

Command line: C:\Users\admin\AppData\Roaming\MediaBrowser-Server\System\EmbyServer.dll

Operating system: Microsoft Windows NT 6.2.9200.0

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Processor count: 4

Program data path: C:\Users\admin\AppData\Roaming\MediaBrowser-Server

Application directory: C:\Users\admin\AppData\Roaming\MediaBrowser-Server\System

2018-08-30 10:31:03.505 Info Main: Tray icon path: C:\Users\admin\AppData\Roaming\MediaBrowser-Server\System\electron\embytray

2018-08-30 10:31:03.577 Info Main: Closing tray icon

2018-08-30 10:31:03.623 Error Main: Error attempting to close tray icon

*** Error Report ***

Version: 3.5.2.0

Command line: C:\Users\admin\AppData\Roaming\MediaBrowser-Server\System\EmbyServer.dll

Operating system: Microsoft Windows NT 6.2.9200.0

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Processor count: 4

Program data path: C:\Users\admin\AppData\Roaming\MediaBrowser-Server

Application directory: C:\Users\admin\AppData\Roaming\MediaBrowser-Server\System

System.NullReferenceException: Object reference not set to an instance of an object.

   at EmbyServer.TrayApp.CloseTrayIcon()

System.NullReferenceException

   at EmbyServer.TrayApp.CloseTrayIcon()

 

2018-08-30 10:31:03.623 Info Main: tray icon WaitForExit

2018-08-30 10:31:04.653 Info Main: tray icon Kill

[Luke 42078]

Can you please attach the complete log? That appears to be only a snippet. thanks.

[ennex 0]

Here's another log file from today.

 

System.AggregateException: One or more errors occurred. (Could not load file or assembly 'ServiceStack.Text, Version=5.0.0.0, Culture=neutral, PublicKeyToken=null'. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)) ---> System.IO.FileLoadException: Could not load file or assembly 'ServiceStack.Text, Version=5.0.0.0, Culture=neutral, PublicKeyToken=null'. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

   at Emby.Common.Implementations.Serialization.JsonSerializer.Configure()

   at Emby.Server.Implementations.ApplicationHost.CreateJsonSerializer()

   at Emby.Server.Implementations.ApplicationHost.Init()

   at EmbyServer.Program.RunApplication(ServerApplicationPaths appPaths, ILogManager logManager, IEnvironmentInfo environmentInfo, StartupOptions options)

   --- End of inner exception stack trace ---

   at System.Threading.Tasks.Task.WaitAllCore(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)

   at EmbyServer.Program.Main(String[] args)

   at EmbyServer.Program.<Main>(String[] args)

---> (Inner Exception #0) System.IO.FileLoadException: Could not load file or assembly 'ServiceStack.Text, Version=5.0.0.0, Culture=neutral, PublicKeyToken=null'. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

File name: 'ServiceStack.Text, Version=5.0.0.0, Culture=neutral, PublicKeyToken=null'

   at Emby.Common.Implementations.Serialization.JsonSerializer.Configure()

   at Emby.Server.Implementations.ApplicationHost.CreateJsonSerializer()

   at Emby.Server.Implementations.ApplicationHost.Init()

   at EmbyServer.Program.RunApplication(ServerApplicationPaths appPaths, ILogManager logManager, IEnvironmentInfo environmentInfo, StartupOptions options)

 

<---

 

System.AggregateException

   at System.Threading.Tasks.Task.WaitAllCore(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)

   at EmbyServer.Program.Main(String[] args)

   at EmbyServer.Program.<Main>(String[] args)

InnerException: System.IO.FileLoadException

System.IO.FileLoadException: Could not load file or assembly 'ServiceStack.Text, Version=5.0.0.0, Culture=neutral, PublicKeyToken=null'. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

File name: 'ServiceStack.Text, Version=5.0.0.0, Culture=neutral, PublicKeyToken=null'

   at Emby.Common.Implementations.Serialization.JsonSerializer.Configure()

   at Emby.Server.Implementations.ApplicationHost.CreateJsonSerializer()

   at Emby.Server.Implementations.ApplicationHost.Init()

   at EmbyServer.Program.RunApplication(ServerApplicationPaths appPaths, ILogManager logManager, IEnvironmentInfo environmentInfo, StartupOptions options)

 

 

   at Emby.Common.Implementations.Serialization.JsonSerializer.Configure()

   at Emby.Server.Implementations.ApplicationHost.CreateJsonSerializer()

   at Emby.Server.Implementations.ApplicationHost.Init()

   at EmbyServer.Program.RunApplication(ServerApplicationPaths appPaths, ILogManager logManager, IEnvironmentInfo environmentInfo, StartupOptions options)

[Luke 42078]

Right but these still look like snippets. I really need to see the whole thing so that i can understand the full picture. 

 

How about this. Go here:

 

C:\Users\admin\AppData\Roaming\MediaBrowser-Server\plugins

 

​Are there any files in this folder?

[ennex 0]

There are other, longer log files, but they are from the other day before I updated the server directory. Did you want those as well?

[ennex 0]

Right but these still look like snippets. I really need to see the whole thing so that i can understand the full picture. 

 

How about this. Go here:

 

C:\Users\admin\AppData\Roaming\MediaBrowser-Server\plugins

 

​Are there any files in this folder?

 

No logs in there, just dlls.

[Luke 42078]

Ok, try deleting all of the dll files, then run EmbyServer.exe.