Playback Error No compatible streams are currently available.

[rudco 4]

 

Help!! Emby Server running on Windows 7, and I watch Emby or EmbyBeta through my Roku.

 

Everything worked fine a day or two ago, all movies and TV shows played, out on my WD Cloud network-connected drive.

 

This afternoon Emby asked me to send a new code to eby.com/pin, that went successfully, and since then I cannot watch anything, either on Roku or on the Windows 7 machine itself. 

 

"Playback Error - No compatible streams are currently available. Please try again later or contact your system administrator for details"

 

Running Emby Version 3.5.2.0

 

Please help!

 

Thanks,

Ed Rudman

[EODCrafter 181]

 

 

Help!! Emby Server running on Windows 7, and I watch Emby or EmbyBeta through my Roku.

 

Everything worked fine a day or two ago, all movies and TV shows played, out on my WD Cloud network-connected drive.

 

This afternoon Emby asked me to send a new code to eby.com/pin, that went successfully, and since then I cannot watch anything, either on Roku or on the Windows 7 machine itself. 

 

"Playback Error - No compatible streams are currently available. Please try again later or contact your system administrator for details"

 

Running Emby Version 3.5.2.0

 

Please help!

 

Thanks,

Ed Rudman 

 

 

 

I had that error and just restarted the Server....Have you tried that? 

Edited August 16, 2018 by EODCrafter

[rudco 4]

Yes, restarted Roku box, restarted the Emby Server on the Windows 7 box, rebooted the entire Windows 7 box.   Still, nothing plays anymore. I am attaching all the logs from today.

[Luke 42086]

Hi there, we're sorry to hear about this. Can you please attach the emby server log? You can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[rudco 4]

Yes, here are the logs, attached.

[Luke 42086]

Hi there, did you forget to attach the log? Make sure to hit the attach file button after selecting a file. thanks.

[rudco 4]

NOTICE: This attached file is a WinRAR file, not WinZip, but you're software wouldn't upload the RAR extension, so please rename "Emby_Logs.ZIP " to "Emby_Logs.rar", and then unzip/unrar.

 

Thanks,

Ed R.

Emby_Logs.ZIP

[Luke 42086]

Here's your issue:

file:Z:\TV Shows\Ben and Holly\Season02\Ben and Holly's Little Kingdom - 2x02 - Mrs Fig's Magic School.mp4: No such file or directory

Either your Z: drive is turned off, disconnected, or Windows has disconnected it. Try rebooting your machine.

 

What is your Z: drive? Is it a mapped network drive?

[rudco 4]

 

All set, I hadn't mapped down to the correct folder on the media drive. Thank you, I'm back in the movie business.

 

Regards, 

Ed R.

[Luke 42086]

Thanks for the feedback.